Senior Director, Interoperability

Job Description

Your Responsibilities and Impact will include:

• Set the multi-year vision for our interoperability. Own where interoperability is headed at Devoted, and turn that vision into measurable gains in clinical quality, operational efficiency, and the reliability of the data we depend on.

• Deliver Devoted's interoperability compliance. Define what strong compliance looks like across a complex, shifting regulatory landscape and make sure Devoted stays ahead of it. Today that headlines with the CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F) but the mandate is the broader picture and whatever comes next, not any single rule. 

• Build the organization behind data exchange. Lead and grow the data exchange operational teams within our tech org that make interoperability real — clinical data acquisition, integration operations, and telephony — into an organization that executes at scale.

• Get a sprawling landscape moving in one direction. Interoperability touches Clinical, Operations, Engineering, Data, Legal, and Compliance; you'll create alignment across all of them and clear the systemic blockers that slow data exchange.

• Shape a deliberate vendor strategy. Build and steward our most important vendor partnerships — a multi-million-dollar portfolio — into a coherent strategy that strengthens capabilities, reduces integration risk, and serves Devoted's long-term interests.

• Advance Devoted's interests in the outside world. Shape the relationships — and, where possible, the policy — with provider and regulatory partners that determine what data we're able to exchange and on what terms.

• Be the authority leadership relies on. Translate a fast-moving, complex interoperability landscape into clear decisions for senior leadership.
   

Required skills and experience:

• You've led at scale: 10+ years of relevant experience, including a track record of leading other leaders. You've built and scaled multi-function organizations and have recruited, coached, and mentored talent while setting a positive, high-accountability culture.

• You know interoperability cold: A genuine command of the healthcare data exchange landscape — standards (e.g., FHIR, HL7, C-CDA), the regulatory environment (e.g., CMS Interoperability rules, ASTP/ONC, TEFCA, information blocking), health information exchange, and EHR and clinical/claims/pharmacy data integration.

• You know how to deliver on regulation and compliance: You've hit major milestones that satisfy both regulatory requirements and business outcomes — ideally on FHIR/API-based initiatives such as the CMS interoperability rules — and you understand what it takes to succeed, coordinating technical and operational work across many teams to get there.

• You've aligned the room: You've repeatedly brought many stakeholder groups to agreement on a single plan — listening, synthesizing competing input, and communicating a decision back to teams, leadership, and eventually an entire company.

• You've been at the negotiating table: You've owned and negotiated multi-million-dollar vendor relationships, and you can read a vendor landscape and form a defensible point of view.

• You've represented the org externally: You've been the credible voice for an organization's position with external partners — providers, regulators, industry forums.

• You've owned the roadmap and the details: You've built multi-year strategic roadmaps and driven them to measurable business and operational outcomes without losing the thread on execution.

• You bring a data-driven mindset, a super proactive "get it done" attitude with the skills to back it up, and the mental agility to stay sharp, re-prioritize quickly, and thrive amid the uncertainty, fast pace, and flexibility inherent in a startup.

Desired skills and experience:

• Provider, Payor or EHR experience: Working experience in a care delivery or health insurance environment, partnering across clinical, operational, and administrative leaders to drive patient outcomes and member experience.

• Data exchange from the inside: Experience at an EHR, health information network, or clinical data intermediary/platform — a background that brings source-level fluency in how clinical data actually moves and a connectivity-first, build-fast mindset to the problem.

• Value-based care: Understanding of payment incentives and frameworks for delivering value from a risk-bearing provider perspective.

• Regulatory engagement: Direct experience engaging with regulatory partners and shaping or responding to interoperability policy.

• Financial acumen: Strong financial modeling and budgeting skills, and experience owning a domain budget.

Desired Qualities:

• You genuinely nerd out on interoperability. You understand the problems deeply, you have a real perspective on where the industry is heading, and you enjoy keeping up with the regulations and the standards.

• You want to make healthcare better through better data exchange. You see interoperability not as plumbing, but as one of the highest-leverage ways to improve care for older Americans.

• You can toggle between the details and the strategy. You know the specifics cold and you hold the overall vision — and you move fluidly between the two.

Salary range: $257,500 - $290,000 annually

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going — all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.