Senior Director, Delivery & Operations, Public Health Technology

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Director, Delivery & Operations, Public Health Technology in United States.

This is a senior leadership opportunity to oversee the delivery and operational success of critical technology programs that support state public health systems across the United States. The role combines portfolio leadership, client relationship management, operational excellence, and team development within a mission-driven environment. You will lead multimillion-dollar projects that improve health data systems, disease surveillance, interoperability, and public service outcomes. With significant ownership and visibility, you will help scale delivery operations while ensuring quality, efficiency, and financial performance. This hands-on role is ideal for an experienced leader who thrives in dynamic settings and enjoys building high-performing teams. You will collaborate cross-functionally with finance, technical, and growth teams to shape long-term success and measurable impact.

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Accountabilities:

• Lead the successful delivery of a portfolio of public health technology programs, ensuring projects are completed on time, within scope, and on budget.
• Own contribution margin performance across the portfolio, managing utilization, burn rates, forecasting accuracy, and financial outcomes.
• Establish governance frameworks including risk management, escalation procedures, quality assurance, and standardized project delivery methodologies.
• Serve as the senior relationship owner for state-level clients, building trust and expanding partnerships through exceptional execution.
• Identify organic growth opportunities through strategic account planning, cross-sell initiatives, and follow-on project development.
• Manage and mentor cross-functional teams including delivery managers, project managers, engineers, analysts, and QA professionals.
• Maintain forward-looking resource planning to align staffing capacity with client demand and delivery timelines.
• Standardize reporting, estimation methods, agile practices, and operational processes to support scalable growth.
• Partner with technical leadership to ensure architectural consistency, compliance standards, and reusable solutions across engagements.
• Contribute to divisional strategy, OKR planning, and executive decision-making as a member of the leadership team.

Requirements:

• 5–10+ years of experience in consulting, professional services, or technology delivery leadership roles with operational ownership.
• Proven experience managing P&L or contribution margin performance, utilization, forecasting, and fixed-price contract delivery.
• Strong background in public health technology, health IT, government services, or a closely related sector.
• Experience working with state health departments or public sector agencies is highly preferred.
• Demonstrated success in executive client relationship management and account growth within government environments.
• Expertise in project and program management methodologies such as Agile, Scrum, hybrid, or waterfall frameworks.
• Track record of building, leading, and developing high-performing multidisciplinary teams.
• Strong risk management judgment, problem-solving ability, and operational decision-making skills.
• Executive communication skills with the ability to engage senior internal leaders and external stakeholders.
• Bachelor’s degree required; Master’s degree preferred in Public Health, Health Informatics, IT, Public Administration, or related field.
• PMP, CSM, SAFe, or similar certifications are advantageous.
• Familiarity with interoperability standards such as HL7, FHIR, TEFCA, or USCDI is a plus.

Benefits:

• Competitive base salary ranging from $177,994 to $214,820.55 annually.
• Comprehensive medical, dental, and vision coverage.
• Generous paid time off program.
• 8 company holidays plus 3 floating holidays.
• Tuition assistance for continued education and development.
• 401(k) plan with 3% employer contribution and gainsharing opportunity.
• Life, AD&D, and disability insurance coverage.
• Flexible remote work environment with collaborative team culture.
• Opportunity to contribute to impactful, mission-driven public health initiatives.

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How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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