Senior Demand Planning Manager

Where Trust Leads, Bold Ideas Grow, and Community Thrives

Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:

• Build Trust: We set the standard for skincare, transparency, and shared knowledge.
• Be Bold: We lead through innovation and by challenging the status quo.
• Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
• Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.

Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:

• Generous paid time off, including time off to volunteer
• Learning and development resources to support personal and professional growth
• Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products 
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post) 
• Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District  
• Did we mention we’re a dog-friendly office?  

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

How you’ll have an impact at Paula’s Choice: 

The Senior Demand Planning Manager is critical to the success of Paula's Choice's supply chain organization. The role is responsible for leading a global team of Category Demand Planners, elevating demand planning from a fragmented, channel-by-channel activity into a single, disciplined global process — owning the demand step of S&OP and driving a consistent forecasting methodology across NAM, APAC, EU, and ANZ.

As the Senior Demand Planning Manager, you will:

• Own aggregated, category-level global demand planning for revenue-generating units, with SKU-level forecasts owned by category and region/market planners
• Scale a single, consistent forecasting methodology across NAM, APAC, EU and ANZ, replacing today's inconsistent, market-by-market approaches
• Maintain a rolling 18-month demand horizon, keeping assumptions consistent across base trends, launches, samples, promotions and peak volumes
• Bring global category insights and item-level trends into S&OP meetings and drive demand plan alignment to category growth plans
• Run monthly demand reviews with regional partners and lead the demand step of a newly formalized, integrated S&OP process spanning demand, supply, commercial and finance
• Partner with Sales, Marketing, Finance and Supply to build the consensus demand plan, and represent demand planning at the consensus and executive tiers of S&OP
• Run an in-month global pacing view to surface revenue risks and opportunities early enough for supply to act
• Provide timely in-season analysis on promotions, events and launches, ensuring stakeholders understand results and downstream implications
• Define and own forecast KPIs at a consistent lag cadence, and use them to drive continuous improvement across the team
• Drive Quarterly Category Hindsight reviews, Product Lifecycle Management, and assortment optimization, including discontinuation triggers to reduce SLOB exposure
• Lead product ranking and core-SKU definition across the business to drive inventory strategy and protect never-out-of-stock items
• Drive the new-product-launch market forecast consolidation and approval process in partnership with Product Marketing, integrating demand planning earlier in the Stage Gate process
• Serve as the demand planning lead on the Oracle Planning Central (OPC) implementation, moving the team off manual workarounds and tuning the statistical forecast baseline to the business
• Ensure planning tools efficiently utilize the demand plan as the primary driver, along with key data inputs from costing and operations, to drive supply planning activities
• Hire, manage, and develop the Global Category Demand Planning team, building capability and coverage as the function scales globally

The details: 

Location: Fully remote within the US; West Coast only for time-zone alignment

Hours: Typical PDT business hours, with flexibility required to support global time zones

Physical requirements: Ability to handle long periods of both sitting and screen time

Travel requirements: Up to 10%, may vary

What you’ll bring to the table:

Skills:

• Strong analytical capability - able to synthesize demand signals and item-level trends across multiple systems and markets to build a defensible, accurate global forecast
• Excellent cross-functional communication and influencing skills; this role must be credible and effective across commercial, finance, and supply chain audiences globally
• Strong people leadership: able to hire, coach and develop planners while holding a consistent standard across categories and regions
• Deep familiarity with S&OP/IBP process design and the ability to represent global demand needs within a consensus-driven planning cadence
• Ability to write clear, structured forecasting standards and work instructions that enable teams to execute consistently without escalation, at scale across markets
• Comfortable operating in a business that is actively transforming its processes, systems, and organizational design - and able to lead others through that change calmly and constructively
• Leads with accountability - takes ownership of the global forecast, not just a single region or channel, and sets that standard for every member of the team
• Builds clarity in ambiguity - creates process, documentation, and decision frameworks where they do not yet exist, across a function still standardizing globally
• Commercially grounded - understands the revenue and margin implications of demand decisions across all markets and channels, and communicates them proactively to stakeholders

Experience:

• 8+ years of progressive experience in demand planning, merchandise planning, or S&OP/IBP, in a multi-channel, multi-market consumer goods or beauty environment
• 4+ years of direct people management or formal team leadership experience
• Demonstrated experience building or leading a formal S&OP/IBP process, ideally across multiple regions or markets
• Advanced Excel skills using large data sets; comfortable building and overseeing ad hoc analysis and reporting at both category and SKU level
• Experience leading planning system implementations (Oracle Planning Central or comparable) or major process redesigns, with the ability to drive change as a subject-matter expert
• Familiarity with Power BI and NetSuite; a clear intent to drive the organization away from manual workarounds toward system-native solutions
• Prior experience in personal care, beauty, or a comparable multinational CPG environment a plus
• Bachelor’s degree required; APICS CPIM or CSCP certification a plus

What we offer you:

• A robust benefits package including health, vision, dental, retirement and more
• Flexible spending account, Employee assistance program
• Fitness perks, meditation app membership and more
• Product samples and discounts
• Generous PTO
• Great location – we’re in the heart of Seattle’s beautiful International District
• Exceptional environment – we work hard and celebrate our accomplishments. You might catch our teams volunteering, at Mariner’s games or connecting at happy hours
• Did we mention we’re a dog-friendly office?

*Please note these benefits are only available to full-time Paula's Choice employees. 

Note:  At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.

Approximate Salary Range Based on Experience and Location:

$125,000 - $135,000 USD/annually

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Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.

Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.  

Please note:

At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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