Senior Consultant - Behavioral Health

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

PCG is seeking an engaging, outgoing, experienced self-starter who will help us grow and expand our school-based Mental and Behavioral Health Services (MBHS) services. The right candidate is expected to use subject matter expertise to build relationships with state and local education leaders, become deeply familiar with our products and services, as well as the issues that state and local education agencies are facing and how PCG’s services and solutions benefit them. This candidate will be evaluated on the business opportunities created, sales made, and the new revenue generated from those identified opportunities.

The Senior Consultant will manage complex projects and/or produce sophisticated deliverables; they hire, train and supervise staff; work independently with minimal supervision; play a key role in proposals and sales presentations and present and participate at conferences.

The Senior Consultant will take a client-centric view and apply a consultative approach to understanding and solving complex problems faced by state and local education agencies. The successful candidate will be responsible for the development and execution of state and local strategies that expand PCG’s impact and grow our business across our MBHS services. The Senior Consultant will provide product leadership, partnership, and expertise in supporting our clients and partners through their efforts related to MBHS program development, software implementation, professional development, data management and reporting, revenue growth and ultimately improving school/student outcomes. While it is anticipated to be a remote role, it is expected that the successful candidate be able to travel to as needed to meet with clients, as well as travel for internal purposes.

The ideal candidate is a senior level individual who has experience in the education and/or mental/behavioral health care industry with responsibilities that include business development, sales and team leadership in: MBHS program evaluation, education software, strategic planning, networking and relationship building. They bring a strong track record of leading large initiatives, navigating interagency collaboration, and driving systemic improvements in education with a strategic mindset and collaborative approach.

Key Responsibilities:

• Develops and executes growth strategies, identifying and following up on new sales opportunities.
• Leads proposal writing teams and prepares written reports and materials for clients.
• Cultivates and maintains strong relationships with senior education leaders, policymakers, and stakeholders to deeply understand their challenges and priorities
• Supports Product Roadmap, development of features and functionality of PCG’s MBHS technology: EDPlan Health - MBHS.
• Deep understanding of PCG’s EDPlan MBHS technology solution and lead clients during sales demos and strategic implementations of the technology.
• Provides and/or leverages MBHS subject matter expertise to advise clients on best practices, state/federal regulations, analyzing and interpreting federal and state laws, and reviewing business operations for service and efficiency improvements.
• Develops communication plans, elicits requirements from key stakeholders, and facilitates client discussions.
• Identifies gaps and shortcomings in MBHS technology solution and determines necessary workarounds.
• Performs as the overall Account Executive for existing and prospective clients
• Delegates tasks and responsibilities to team members.
• Assesses MBHS best practices and provides technical assistance to clients.
• Serves as client manager, independently managing complex projects, staff, and tasks while maintaining client interaction.
• Collaborates effectively with senior managers on cross-functional initiatives to advance PCG’s broader education practice goals

Skills and Competencies:

• Ability to develop and implement business growth strategies, identify and close new business opportunities, and up-sell to existing customers.
• Ability to research, analyze and interpret policy, legal briefs and regulations.
• Understanding of federal and state funding streams and how to maximize financial resources
• Creative problem-solving ability and a consultancy mindset.
• Able to work independently and consistently achieve excellent results.
• Outstanding oral and written presentation skills, strong interpersonal skills for effective relationship building, and ability to interact with various levels of management and clients.
• Ability to lead and assist in the direction of the sales process of PCG’s MBHS products and services.
• Project management skills, proven ability to take initiative, and ability to move projects forward within specific timeline and budget.
• Commitment to exceptional client service, dedication to accomplishing goals and challenges, and ability to critically evaluate and improve upon current processes.
• Flexible, self-starter possessing intellectual curiosity.
• Enthusiasm for life-long learning and staying well-informed about current business issues.
• Ability to operate in both a team situation and autonomously with minimal supervision.
• Strong skills in the areas of interpersonal communication, presentation, negotiation, analysis, critical thinking, attention to detail, and multi-tasking.

Qualifications:

• Bachelor degree or 10 years’ experience required, graduate degree preferred.
• 5-10 years’ work experience with consulting, business development or client relationship management related to MBHS Policy, MBHS Information Systems, and or MBHS Technology
• Experience in the areas of information technology, finance/business operations, k-12 education, and school based MBHS support is highly desirable.
• Willingness and ability to travel across the U.S. to engage with clients and represent PCG at key events.

Supervisory:

• Supervision of small, growing team

Working Conditions

• Office Setting
• Some travel required

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

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Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $88,900 - $120,000

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.