Senior Center Assistant

Senior Center Assistant                                                                                      

JOB SUMMARY

This position is responsible for assisting with the day-to-day programs, operations, and activities of the Senior Center to enhance our 60+ citizens lives

MAJOR DUTIES

1. Assists with all Senior Center programs and activities in order to deliver a variety of services to senior citizens including social and recreational activities, arts and crafts, health and educational programs, meal program, and trips and excursions.
2. Transports senior citizens back and forth to the Senior Center and for trips outside the center in senior bus. Assists handicap clients onto and off senior bus.
3. Provides general office support, including answering the phone, making copies, maintaining participant registration and attendance records.
4. Assists in recruiting and coordinating the work of volunteers.
5. Sets up for activities and keeps inventory of program and activity supplies to be purchased by director.
6. Sets up and cleans up daily coffee and tea service. Assists with onsite meal program: measures and serves food; ensures food is kept at appropriate temperature.
7. Cleans kitchen and food distribution area and all equipment. Keeps inventory of food items and supplies to be purchased by the director.
8. Sets up and cleans at the end of the day, the dining area, program areas, hallways, and bathrooms.
9. Assists in planning, preparing, promoting and distributing monthly calendar of activities
10. Performs all other duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

1. Knowledge of relevant local, state, and federal codes, ordinances, rules, and regulations.
2. Knowledge of the principles and practices of senior center services.
3. Knowledge of food service and safety guidelines.
4. Knowledge of basic driving skills and experience driving a large van or small bus.
5. Skill to interact with coworkers, senior citizens, and staff courteously and clearly and must have good customer relations. Establish and maintain effective working relationships with the public, coworkers, elected and appointed officials and members. Remembering that we serve a diverse community: regardless of their cultural or linguistic background, race, color religion, gender, national origin, age, marital status, political affiliation, disability, and sexual orientation.
6. Skill in developing and implementing senior programs and activities.
7. Skill in oral and written communication.
8. Skill in the operation of computers and general office machines.
9. Receptionist or customer service experience strongly preferred. 
10. Experience leading, instructing, and engaging adults in arts and crafts activities. 

SUPERVISORY CONTROLS

The Senior Center Director assigns work in terms of somewhat general instructions. The supervisor spot-checks completed work for compliance with instructions and establishes procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include food safety guidelines and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of client services and administrative duties. The unique needs of each client contribute to the complexity of the position.
• The purpose of this position is to assist in the provision of services to Senior Center clients. Success in this position contributes to the efficient and effective delivery of programs and services to senior citizens.

CONTACTS

• Contacts are typically with co-workers, other city personnel, clients, vendors, representatives of community groups or organizations, and members of the general public.
• Contacts are typically to provide services, to give or exchange information, or to resolve problems.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee frequently lifts light and heavy objects.
• The employee is required to climb onto and off senior bus daily.
• The work is typically performed in a Senior Center.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required; and
• More than one year of related experience required; or
• Any equivalent combination of education, experience, and training which provides the knowledge, skills, and abilities to perform the work.
• Possession of a valid state driver’s license issued for the type of vehicle or equipment operated and clean driving record.
• Must pass a criminal background check.