Senior Billing Manager

Overview:

We are seeking a Senior Billing Manager to lead and optimize our billing function within a fast-paced media agency environment. This role will oversee day-to-day billing operations, manage a small team, and drive process improvements to ensure accurate, timely, and scalable billing practices across multiple regions and entities.

Work Environment:

• This position is based in Boston, MA.

Key Responsibilities:

• Manage and mentor a team of four billing professionals, providing guidance, oversight, and performance management
• Own and enhance monthly billing reporting, ensuring accuracy, transparency, and timely delivery to leadership
• Directly process international billing across Australia, the UK, and Ireland, ensuring accuracy and compliance with local requirements
• Directly process intercompany billing, including preparation, reconciliation, and issue resolution
• Identify opportunities to accelerate and streamline media billing timelines, improving overall efficiency
• Define, track, and report on key billing KPIs (timeliness, accuracy, aging, and overall performance), proactively addressing gaps
• Establish and maintain strong billing controls to ensure accuracy, compliance, and audit readiness
• Partner with Accounting to ensure alignment with revenue recognition policies and support month-end close, including billing cutoffs and accruals
• Serve as a senior escalation point for complex client billing issues and disputes, partnering with internal and external stakeholders as needed
• Maintain close collaboration with cross-functional partners, including media department leads, to support billing operations and client needs
• Partner with the Staff Accountants on client pre-bill reconciliations and provide additional support to the accounting team as capacity allows
• Act as business owner for billing systems, partnering with IT and Strata on system enhancements, issue resolution, testing, and implementations
• Develop, document, and standardize billing processes and procedures (SOPs) across all regions and entities
• Assess team capacity and allocate resources effectively to meet billing deadlines; identify hiring or structural needs as the business grows
• Identify and implement process improvements and automation opportunities to reduce manual work and increase efficiency

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field
• 6–7+ years of billing, accounting, or finance experience, preferably within a media or advertising agency
• Proven experience managing and developing a team
• Strong understanding of media billing processes and platforms
• Experience working with international billing and intercompany transactions
• Excellent analytical, organizational, and problem-solving skills
• Strong communication skills with the ability to collaborate across departments
• Advanced proficiency in Excel and billing/accounting systems

Preferred Qualifications:

• Experience with media billing platforms such as Strata
• Experience driving process improvement initiatives and system implementations

Key Competencies:

• Leadership and team development
• Attention to detail and accuracy
• Process optimization mindset
• Ability to manage multiple priorities in a deadline-driven environment
• Cross-functional collaboration

Details:

• The annual salary range for this full-time role is $110,000 – $120,000 commensurate with experience.
• This position will be eligible to participate in the standard benefits offered to full-time employees of Allied Global Marketing (medical, dental, vision, short-term and long-term disability and life insurance as well as 401k and Flexible PTO). We also offer 10 company paid holidays.  

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Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.