Senior Associate
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American Federal Bank
Grand Forks, ND, US
Summary
The Senior Associate supports Ag/Business bankers with loan origination, closing, and administration while maintaining operational accuracy. They also provide administrative support for deposit products and perform various customer service and cash handling duties.
Job Description
Job Details: Job Location: Grand Forks - Grand Forks, ND, Salary Range: $23.14 - $34.72Hourly,
Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time off, an exciting work environment, and more!
Position Summary:
American Federal Bank is actively seeking a self-motivated and relational team player to join its Grand Forks Office. This full-time benefited position is an integral part of the Sales Office support and service team. The Senior Associate will work with Ag/Business bankers and their clients to support the origination, procession and administration of consumer and business relationships, while maintaining operational accuracy and compliance within established policies and procedures.
Essential Duties:
Loan Origination and Loan Closing
Residential Mortgage and/or Consumer Loans: support loan origination, including applications, credit bureau reports, consumer loan underwriting activities, closing document preparation, adherence to closing checklists, ongoing loan monitoring and verification activities.
Ag and Business Loans: support loan origination, including applications, credit bureau reports, closing document preparation, adherence to closing checklists, assuring accuracy and continuity of loan documents, OSI and loan approval documents, ongoing loan monitoring and verification activities.
Compile information for ag and business loan underwriting activities.
Product Support and Customer Service
Deposit Account Products and Services: administrative support and customer service of deposit products, including check orders, rate inquiries, OSI file maintenance, unauthorized ACH and debit card transactions, ATM/POS disputes, OSI account analysis, image research requests, OSI account research, and ownership updates.
Loan Products and Services: administrative support and customer service of residential mortgage, consumer and ag and business loans, including OSI file maintenance, ownership updates, loan payment disputes, OSI account research, insurance coverage, USDA and HMDA reporting, FSA paperwork, coupon book orders, escrow, collateral accounts, UCC searches, flood zone reports, participations, and title administration.
Overall support and service toward the maintenance and enhancement of customer relationships.
Document Imaging: scan and input loan file information using ScanDox and iSynergy.
Products and Services
Loan and Deposit Account Products and Services: account opening and delivery of products.
Transactions and Cash Handling
Perform a complete range of deposit transactions for lobby, drive-up, and telephone customers in a timely, efficient, accurate, and courteous manner.
Essential Qualifications:
Associate degree or equivalent experience in business, accounting, financial or a related field.
Minimum two years’ experience in a financial organization or other retail industry focused on constant customer service and support.
Excellent customer relations, interpersonal, communication, organizational, delegation, and team player skills.
For a complete Position Description, please contact [email protected]
Member FDIC
Equal Opportunity/Affirmative Action Employer
Including Protected Veterans and Individuals with Disabilities
:
At American Federal Bank, we know our clients and understand their farm and business operations. Our clients have confidence in the advice and solutions we offer to help them reach their goals. They know and trust that we will take care of them. Clients tell us they'd recommend American Federal in a heartbeat!
We are employee-owned -- a financially-strong, community bank since 1891, right here in the heart of the Red River Valley and Lakes Country. If you are interested in joining a professional partnership where Bankers make decisions locally and employees are recognized for their excellence, consider a career opportunity at American Federal.
American Federal employees influence decisions, learn and grow, and enjoy the flexibility of Family First to attend school activities, help bring in the harvest and lend a helping hand in the community.
Company size
51-200 employees
Industry
Banking
Org type
Privately Held
Headquarters
Fargo, ND
At American Federal Bank, we know our clients and understand their farm and business operations. Our clients have confidence in the advice and solutions we offer to help them reach their goals. They know and trust that we will take care of them. Clients tell us they'd recommend American Federal in a heartbeat!
We are employee-owned -- a financially-strong, community bank since 1891, right here in the heart of the Red River Valley and Lakes Country. If you are interested in joining a professional partnership where Bankers make decisions locally and employees are recognized for their excellence, consider a career opportunity at American Federal.
American Federal employees influence decisions, learn and grow, and enjoy the flexibility of Family First to attend school activities, help bring in the harvest and lend a helping hand in the community.
Company size
51-200 employees
Industry
Banking
Org type
Privately Held
Headquarters
Fargo, ND
