Security Ops Officer, PRN, Various Shifts
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Summit Healthcare
Show Low, AZ, US
Summary
The Security Ops Officer is responsible for maintaining a safe hospital environment by enforcing policies, protecting life and property, and monitoring security systems. They also conduct patrols, manage incident reporting, and provide assistance to patients, visitors, and staff.
Job Description
Job Summary
Responsible for maintaining a safe environment of care by enforcing hospital policies, rules, and regulations in order to protect life, health, and property.
Essential Functions
- Protects life and property from fire, theft, damage, and trespass.
- Interacts with disruptive and combative individuals in a safe manner.
- Makes patrols throughout the building and grounds that are consistent with department goals and metrics.
- Completes a daily duty log that is thorough and accurate.
- Is proficient at operating the fire panel control board.
- Monitors the security camera system for unusual events and activities.
-Maintains order and aids other staff as needed.
- Reports building and equipment failures promptly to the appropriate individuals/departments.
- Directs foot traffic in the buildings and vehicle traffic on the grounds.
- Enforces hospital policies, rules, and regulations with courtesy.
- Completes thorough electronic incident reports (RL) as required, specifically regarding unusual happenings, suspicious activity, and hazardous conditions.
- Prepares incident reports as necessary for supplemental purposes in support of our law enforcement partners.
- Provides escort services for visitors and staff.
- Provides access control as appropriate to sensitive areas within the building.
- Responds to panic button notifications within the building.
- Interacts with visitors and/or patients and provides directions and assistance as required.
- Proficient in radio communications protocol.
- Displays proper etiquette and mannerisms that reflect the SHINE Behavior Standards.
- Promotes the Patient Safety Standards as a core value of the organization.
- Proficient in security camera digital recording retrieval and storage.
-Reports evidence of fire, safety issues, and hazards promptly and responds to minimize damage and assists staff in evacuation of patients and visitors as necessary.
- Protects the integrity of the organization, physicians, patients, and employees by maintaining confidentiality of information.
-Makes written reports as required, specifically regarding unusual happenings, suspicious activity, and hazardous conditions
- Conducts building and grounds hazard surveillance surveys on a periodic and regular basis to detect code violations, hazards, and incorrect work practices and procedures.
- Enforces employee parking policies
Other Duties
- Works closely with the security dispatch center.
- Coordinates communications with Police and Fire Departments.
- Provides assistance to personnel in the Plant Services as needed
- Is able to assist in assembling the temporary decontamination tent.
- Helps maintain a clean and organized work space.
- Maintains a clean uniform and well-groomed appearance.
- Participates in departmental and association wide informational meetings and in services, including staff meetings, association wide forums, and seminars.
- Reviews department and association wide policies and procedures annually.
- Obtains and maintains BLS/CPR certification
- Develops and maintains professional relationships with local law enforcement agencies and fire departments.
- Provides assistance as needed to the Maintenance Director and hospital administration.
- Assists with internal investigations at the request of the director. Includes interviewing of persons involved and pulling video footage of incidents.
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Abilities
- Must be able to read, write, understand, and speak English.
- Operational Knowledge of Office Equipment: Fax, Printer, Phone Systems, Computer, Hospital Information Systems, MS Office, Adobe Acrobat, E-mail, Internet,
- Service-oriented
- Excellent computer skills
- Problem-solving skills
- Decision-making skills
- Customer service skills
- Organizational skills
- Multitasking skills
- Professional interpersonal skills
- Time management skills
- Ability to prioritize work
- Ability to make sound judgments quickly
- Proper telephone etiquette
- Ability to perform under adverse and stressful situations
Supervisory Responsibilities
- None
Physical Demands
Exerts up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. The worker is exposed to contact with chemicals and infectious fluids, heavy lifting, constant standing, extensive close work, and extensive computer work.
Required Education and Experience
- 5+ years of experience in law enforcement, military, security, or corrections
- BLS/CPR within 60 days of hire.
Preferred Education and Experience
- 2+ years of experience in hospital security
OSHA Exposure Category:
Involves no regular exposure to blood, body fluids, or tissues, but may require unplanned tasks that involve exposure to blood, body fluids, or tissues.
This is a safety sensitive position.
