Security Officer

Where You’ll Work

Baylor St. Luke’s Medical Center is an 1,045 bed facility located in the Texas medical center. A joint venture with Baylor College of Medicine, Baylor St. Luke’s is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. The hospital is home to the Dan L Duncan Comprehensive Cancer Center, a nationally-accredited and NCI-designated comprehensive cancer center. Our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. 

Job Summary and Responsibilities

As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime.Every day you will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property, all while embodying our core values and supporting strategic quality improvement.To be successful in this role, you will demonstrate exceptional vigilance, strong observational skills, proficiency in electronic surveillance and dispatch systems, and a commitment to protecting our community while upholding our organizational values and contributing to a secure environment.

• Responsible for patrolling assigned areas, on foot or by vehicle, Provides service and protection
• Investigates suspicious person(s) or activity, responds to crimes in progress, crimes that have occurred, disturbances, accidents, various public service calls, and other miscellaneous incidents.
• Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written incident reports.
• When assigned to dispatch, effectively monitors electronic surveillance equipment to identify any suspicious person(s) or activity and dispatches appropriate personnel to investigate; Operates base radio station by dispatching appropriate personnel to emergency situations and/or requests for assistance by monitoring all radio traffic, Responsible for answering multiple telephone lines in response to routine and emergency inquires and dispatches appropriate personnel in regards to those inquires; Maintains appropriate logs of daily radio communications received from shift personnel and requests received via telephone; tabulates data from logs to produce required activity reports.
• Provides general information and assistance to patients, visitors and employees, including safety related escorts as requested, to various campus locations.
• Collaborates with various department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus.

Job Requirements

Required

• High School Diploma, upon hire or
• High School GED General Studies, upon hire and
• One (1) year of experience as security officer or
• Six (6) months experience as a security officer in a healthcare setting or
• Law enforcement or military experience
• Basic Life Support - CPR, within 14 - days and
• Non Commissioned Security Officer: TX, upon hire or
• Commissioned Security Officer: TX, upon hire