Security Officer

Essential Job Functions

Position:  Lieutenant Security and Security Officer       

Department:  Security 

Date Updated:  02 / 2021

Primary Responsibilities: (guest interaction, ordering
responsibilities, clean up duties, clerical responsibilities, etc.)

·         Respond to fire emergencies as a trained Fire Fighter

·         Respond to other emergencies including response
as a confined space rescue team member

·         Respond to Security calls, incidents, and events

·         Respond to Emergency Medical calls and provide
First-Aid

·         Stand an access point post, determine access,
and direct traffic

·         Communicate in clear understandable English
language by two-way radio, telephone, computer, and hard-copy written
information

·         Record and disseminate appropriate information
regarding access

·         View, recognize, and act on appropriate security
issues from active observation and by utilizing the CCTV camera displays

·         Review, check, and process entering and exiting
personnel for rule compliance

·         Review, check, process, and activate access
controls involving automated gates

·         Monitor, interact, and respond in a timely
manner to the fire alarm system electronic notifications

·         Ensure guest and employee Safety and Security

·         Conduct investigations and write clear, concise
reports

·         Enforce company policies and procedures

·         Ensure facility security

·         Engage in positive Guest and Team Member
interaction, under all types of conditions

·         Provide and portray customer service and
hospitality through consistent demonstration of the ten essential attributes

·         Ability to handle extremely stressful situations

·         Conduct foot and vehicle formal fire-watch
patrols utilizing electronic recording devices

·         Drive a department patrol vehicle on public and
private, improved and unimproved, roadways, trails, paths, including
mountainous terrain.

·         Drive, position, and operate the department’s
fire apparatus under routine and emergency operations.

Secondary Responsibilities:

·         Maintain professional calm demeanor during
encounters with guest, visitors, or team members

·         Maintain professional (clean, neat) appearance

·         Work independently with minimal supervision

Normal Working Hours: (Shift, days)

·         Shifts (7:00am-3:00pm), (3:00pm-11:00pm),
(11:00pm-7:00am)

To be successful in this position, the
ideal candidate must meet the following criteria

in addition to the Ten Essential Attributes
for All Team Members.

Past Work Experience Requirements: (Type of work, number of years required,
equivalent experience, etc.)

·         Firefighter / Emergency Medical Service and/or
Law Enforcement / Military experience preferred

·         Security service experience preferred

Educational Requirements: (Degree/Certification, highest
required/preferred, field of study)

·         High School Diploma or G.E.D. required

Communication Skills Requirements: (Verbal: phone, in-person, group;
Written: memos, documents)

·         Ability to effectively communicate verbally,
both in person and on the telephone 

·         Report writing skills

Technical Requirements:  

·         Current certification as a WV Firefighter Level
1 or higher

·         Must have the ability to achieve confined space
entry and rescue certification

·         Current certification in a recognized Basic First-Aid
program or higher (Such as EMT), ie American Red Cross, American Heart
Association, American Safety and Health Institute, WV RESA, etc.

·         Current certification in a recognized
Cardiopulmonary Resuscitation (CPR) program, ie American Red Cross, American
Heart Association, American Safety and Health Institute, WV RESA, etc.

·         Valid drivers license

·         Ability to obtain American Hotel and Lodging
Association Certified Lodging Security Officer certification or an equivalent
certification as specified by the Director of Security.

·         Must achieve and maintain all training and
technical requirements as listed in this EJF.

Computer Experience & Level (Beginner, Intermediate,
Advanced)

• Word Processing - Beginner
• Spreadsheet (Excel)- Beginner

Technical Skills -      Skill Level (Beginner, Intermediate,
Advanced)

Typing -          Beginner

Data Entry -   Beginner

Physical Requirements:

            Location of
Work

            Indoors -        Yes     Heated
-         Yes

            Outdoors -     Yes     Temp.
Fluctuations -     Yes