Seasonal Line and Ramp Coordinator

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. 

Position Summary

This temporary Seasonal Line & Ramp Coordinator position is required to serve the customer’s needs and the requirements of their aircraft in accordance with Jet Aviation policies and procedures by performing the duties listed below.

You’ll thrive in this role if you’re a people person who loves delivering top-notch customer service. We’re looking for someone with a positive attitude, excellent interpersonal skills, and a passion for creating memorable experiences for our customers and flight crews. If you enjoy fast-paced environments and take pride in making every interaction smooth and professional, this is the role for you!

Work Schedule & Compensation

Aviation operates on a dynamic schedule—things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

• We operate 24 hours a day, 7 days a week.
• This is a part-time seasonal position, with approximately 20 hours per week. Schedules may vary based on operational needs, and flexibility with work hours and scheduling is required.

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $20.00 - $21.00 hourly.

Minimum Requirements:

• Must have High School Diploma/GED
• Ability to work flexible schedules and willingness to work in various weather conditions as well as meeting minimum physical requirements of the job described below in the “Physical Demands/Work Environment” section
• Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
• Must obtain an Airport ID Badge within 30 days of employment
• Must be at least 18 years of age, with a valid driving license
• Ability to read and communicate in English
• Understands and utilizes safe lifting procedures and proper step stool
• Comfortable working in any weather, including rain, snow, and heat.

Main Responsibilities:

• Service aircraft as requested by management or customers lavatory, potable water services, marshalling, and delivering catering
• Executes hand signals to guide aircrafts during arrivals and departures
• Communicates with employees and/or crew using radios to provide excellent customer service
• Loading and unloading aircraft baggage
• Assists with aircraft and hangar cleaning, as needed
• Assists in providing aircraft with ice, coffee, catering and other necessary services
• Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus
• Other duties may be assigned, as needed

Desired Characteristics:

• Related experience ramp services coordinator and/or training; or equivalent combination of education and experience strongly preferred
• Safety focused
• Results driven – able to execute with high personal accountability
• Strong initiative and self-direction
• Performs duties in the supervisor’s absence
• Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
• Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)
• Hangar environment may be extreme hot and cold during certain seasons of the year.

Physical Demands/Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, handle, or feel, or reach. The employee frequently is required to stand, walk or sit. The employee is occasionally required to climbs or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. 

The work environment described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. 

Additional Details

Jet Aviation is committed to selecting the best leaders through a thorough and structured hiring process. Candidates who move forward will engage with executive leadership and key stakeholders in a multi-stage review process. As part of our commitment to safety and security, all selected candidates must successfully pass pre-employment requirements before finalizing employment. 

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us.  That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans