Seasonal Hospitality Associate
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Newfields a Place for Nature & The Arts
Indianapolis, IN, US
Summary
The Hospitality Associate is responsible for assisting with food and beverage service, maintaining station cleanliness, and managing inventory. They also provide extraordinary customer service by answering guest questions and operating POS and ticketing systems.
Job Description
Department: Culinary Arts
Position Type: Part Time, Seasonal
Hourly or Salary: Hourly
Hourly Rate: $14.00
Overview
These positions will operate daily business functions for special food and beverage programming at Newfields. These positions will shift dependent on the Newfields seasonal calendar; breaks within seasonal calendar may occur. Ideal candidates must be available September through January with some holidays. The Hospitality Associate is responsible for assisting with tasks related to serving and handling food and beverage. This person must maintain a neat appearance, possess excellent communication skills, and easily build rapport with customers, constantly upholding a high level of efficiency in the operations and ensuring that the requirements of guests and Hospitality Standards are met.
Primary Responsibilities
The following responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory.
- Upholds Newfields standard of extraordinary customer service to all Newfields guests.
- Answer questions efficiently and effectively about all programs, exhibitions, events, policies, gardens, and buildings the Newfields has to offer.
- Proficient in our POS system.
- Proficient in our ticketing system.
- Willing and able to cross-train on all Guest Services functions.
- Serve as relief personnel for both Hospitality and Guest Services positions.
- Responsible for assisting with tasks related to serving and handling food and beverage.
- Prepare food and beverage for service and ensure quality meets expectations.
- Stock inventory, clean up station, and take care of leftover food and beverage.
- Responds to additional guest requirements by inquiring of needs; observing operations process.
Required Skills
- Holds a current Indiana alcohol employee permit or has the ability to obtain one.
- Ability to lift up to 50 pounds.
- Ability to maintain and balance accurate money till.
Education and/or Experience
- Previous food and beverage experience preferred but not required
Newfields offers dynamic experiences with art and nature for guests of all ages. The 152-acre cultural campus features art galleries, lush gardens, a historic home, performance spaces, a nature preserve and sculpture park. From inspiring art and exhibitions in the IMA Galleries, to concerts in The Toby, to a stroll through The Garden with a glass of something cold, guests are invited to interact with art and nature in exciting new ways. Newfields is home to the Indianapolis Museum of Art, among the ten largest and ten oldest general art museums in the nation; the Lilly House, a National Historic Landmark; The Garden, featuring 40 acres of contemporary and historic gardens, a working greenhouse and an orchard; and The Virginia B. Fairbanks Art & Nature Park, one of the largest art and nature parks in the country. The Newfields campus extends outside of Indianapolis with Miller House and Garden in Columbus, Ind.—one of the nation’s most highly regarded examples of mid-century Modernist architecture. For more information visit www.discovernewfields.org.
Founded
1883
Company size
201-500 employees
Industry
Museums, Historical Sites, and Zoos
Org type
Nonprofit
Headquarters
Indianapolis, IN
Newfields offers dynamic experiences with art and nature for guests of all ages. The 152-acre cultural campus features art galleries, lush gardens, a historic home, performance spaces, a nature preserve and sculpture park. From inspiring art and exhibitions in the IMA Galleries, to concerts in The Toby, to a stroll through The Garden with a glass of something cold, guests are invited to interact with art and nature in exciting new ways. Newfields is home to the Indianapolis Museum of Art, among the ten largest and ten oldest general art museums in the nation; the Lilly House, a National Historic Landmark; The Garden, featuring 40 acres of contemporary and historic gardens, a working greenhouse and an orchard; and The Virginia B. Fairbanks Art & Nature Park, one of the largest art and nature parks in the country. The Newfields campus extends outside of Indianapolis with Miller House and Garden in Columbus, Ind.—one of the nation’s most highly regarded examples of mid-century Modernist architecture. For more information visit www.discovernewfields.org.
Founded
1883
Company size
201-500 employees
Industry
Museums, Historical Sites, and Zoos
Org type
Nonprofit
Headquarters
Indianapolis, IN
