Seasonal Banquet Setup/Server

Job Details: Job Location: Sea Trail Golf - Sunset Beach, NC, Position Type: Part Time, Education Level: None, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Any, Job Category: General Labor, East Coast Golf Management, Inc. (ECG), is hiring a part-time Banquet Staff Member at Sea Trail Golf Resort in Sunset Beach, NC!
Employees of ECGM enjoys the benefits of:

Complimentary employee meal during your shift (certain restrictions may apply).
20% discount on F&B excluding alcohol, tobacco, and food specials.
Cost +10% off all Golf Shop merchandise excluding sale items.
Complimentary Golf

Booking window after 2pm the day before requested tee time
Must be approved by the Head Golf Professional
Up to three complimentary guests

POSITION SUMMARY

We are seeking a highly organized and detail-oriented individual to join our team as a Banquet Setup/Server.  This role will be This role will be involved in all aspects of banquet events, ensuring proper setup, service and breakdown.

ESSENTIAL FUNCTIONS

Set up tables, chairs, and other equipment according to event specifications. Arrange tables and chairs in desired layouts (e.g., banquet style, round tables, etc.).
Set up and arrange decorations as specified, including but not limited to steaming linens, setting up tablecloths, place setting and drink stations as required by event banquet event orders.
Ensure the venue is clean and tidy before, during, and after events.
Properly handle and store tables, chairs, and other equipment.
Clean and sanitize tables and chairs.
Maintain a clean and organized storage area for equipment and supplies.
Know how to assemble and disassemble equipment.
Ensure all equipment is in good working order.
Assist with the breakdown of events after they are over.
Adhere to health and safety regulations while maintaining a clean and sanitized workspace.
Set up and maintain beverage stations during food and beverage events.
Serve the hosts and guests of events as necessary.
Serve for a variety of events, including but not limited to buffets, sit-down dinners, and hors d'oeuvres parties.
Assist with the flow of events, ensuring that all guests are served in a timely and efficient manner.
Set up bars for events involving alcoholic beverage service.
Prepare alcoholic beverages, including beer, wine and liquor, for event guests.
Adhere to state and federal regulations regarding alcoholic beverage service.
Enter sales in POS system accurately when the event involves purchase transactions.
Collects monies owed for food and beverage when the event involves purchase transactions.
Clear dishes, glassware, flatware and linens once the event has ended.
Communicate with event sales coordinator, front of house restaurant management and clients to ensure that their needs and expectations are met.
Handle any guest concerns or issues that may arise during the event, reporting to the manager on duty when necessary.
When there are no events, assist with maintenance of event space organization

The Banquet Setup/Server must have strong communication skills and be highly detail oriented. They should also have excellent customer service skills, as they will be interacting with guests throughout events and daily operations. They should be able to take direction from the event sales coordinator and manager on duty to effectively set up and ensure event operations.

OTHER FUNCTIONS

The Banquet Setup/Server may also perform other duties as required by management.Qualifications: POSITION QUALIFICATIONS/REQUIREMENTS
Education/Credentials

Knowledge of applicable local alcohol laws
TIPS Certification or ability to obtain Certification within first 30 days
Comparable alcohol education course may be substituted
ServSafe certification is a plus
Degree in hospitality management or a related field is a plus

Experience

Experience with Lightspeed POS or similar point-of-sale systems is a plus.

Experience in resort or golf course settings is a plus.

Experience in a restaurant, banquet or event service role is a plus.

ECGM’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer-Oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.
Autonomy: Ability to work independently with minimal supervision.
Energy: Ability to work at a sustained pace and produce quality work.
Friendliness: Ability to exhibit a cheerful demeanor toward others.
Judgment: The ability to formulate a sound decision using the available information.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Organization: Possessing the trait of being organized or following a systematic method of performing a task.
Problem-Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.

Other Requirements

Must be able to multitask and prioritize in a fast-paced environment.

PHYSICAL REQUIREMENTS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Handling / Fingering

C

Reach Outward

C

Reach Above Shoulder

F

Climb

O

Crawl

O

Squat or Kneel

C

Bend

C

10 lbs. or less

C

11-20 lbs.

C

21-50 lbs.

C

51-100 lbs

F

Over 100 lbs

O

Push/Pull

12 lbs or less

C

13-25 lbs

C

26-40 lbs

C

41-100 lbs

C

WORK ENVIRONMENT

This position requires moving furniture regularly.

The Banquet Setup/Server works in a demanding environment with multiple interruptions. The position requires standing for extended periods.

The Banquet Setup/Server works in all properties owned by Sea Trail Golf Resort. Job duties may require daily travel between locations on the property.

During busy events, they are under pressure to serve customers quickly and efficiently. Hours include late evenings, weekends, and holidays.