SE Heilman Dining Cashier

Job Description

JOB SUMMARY:

The Cashier serves as point-of-first contact for all Dining Services customers. The Cashier greets customers and provides information, and operates a point-of-sale system to conduct cash, credit card, and campus card transactions.

SPECIFIC DUTIES:
In the assigned unit, this position may perform some or all of the following:
Operations: 90%
• Operates point-of-sales system to conduct cash, credit card, departmental charges, and
• SpiderCard transactions. Follows established cash-handling procedures
• Follows established procedures to ensure an adequate on-hand supply of cash and
• change
• Sorts, counts, and wraps currency and coins
• Maintain logs, as directed
• Maintains a clean and orderly cashier station
• Maintains cleanliness of lobby area; picks up trash in lobby; cleans dining rooms as
• required
• Manages daily cleaning, stocking, and organizing for all equipment, storeroom, and sales
• floor. Stores stock items according to established procedures
• Counts, receives, and verifies deliveries against invoices to ensure accuracy. Examines
• and inspects stock items for wear, defects, damage, or unsafe handling. Conducts
• inventories. Reports all discrepancies. Transports stock, as necessary
• Monitors and records temperatures of foods stored in refrigeration and heating equipment
• to ensure safe temperatures
• Trains new employees
• Performs other duties, as assigned.
Customer Service: 10%
• Greets customers; provides prompt, courteous service to all customers and resolves their
• questions or needs
• Answers telephone and assists callers
• Enforces general Dining Services regulations
• Communicates any customer or operational needs to managers

QUALIFICATIONS:
• Knowledge of basic mathematics
• Basic knowledge of computers and the ability to learn software
• Ability to efficiently and accurately operate point-of-sale register systems
• Skilled in reading and written and verbal communication
• Ability to use effective time management to accomplish tasks
• Ability to understand and follow written and verbal instructions and procedures
• Ability to exercise flexibility and to work calmly and efficiently under pressure in a fast-
• paced environment with frequent interruptions
• Ability to provide a high level of customer service
• Ability to maintain established quality control standards
• Ability to work cooperatively as a part of a team

PAY GRADE: SP Student 1, starting at $13.75

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.