Scooper - Hayes $19.61 + avg. $7.46 tips!

Job Details: Job Location: Hayes - San Francisco, CA, Position Type: Part Time, Salary Range: $19.61 - $19.61Hourly, Job Category: Retail,

Create Moments That Matter 

Now Hiring: Ice Cream Scoopers – Salt & Straw 

At Salt & Straw, we believe in making it count—every scoop and every guest interaction. 

We're hiring Scoopers to create memorable experiences. More than serving ice cream, Scoopers guide guests through our flavors, share ingredient stories, and create meaningful connections. 

If you love working with people, thrive in a fast-paced environment, and value kindness, curiosity, and hospitality, we'd love to meet you. 

What You'll Do 

Scoopers are at the heart of the Salt & Straw experience, creating memorable moments for guests while helping the shop run smoothly. 

You will: 

Deliver exceptional customer service and create welcoming experiences for every guest 

Share flavor stories, offer samples, and help guests discover their next favorite scoop 

Scoop ice cream, make waffle cones, operate the register, and support daily shop operations 

Greet guests, answer questions, and help guide the flow of the shop 

Accurately process transactions and assist with online and delivery orders 

Prepare products according to recipes and quality standards 

Restock ice cream, supplies, and retail products throughout the shift 

Maintain food safety, cleanliness, and organization standards across the shop 

Support dishwashing, cleaning, and other operational tasks that keep the shop running smoothly 

Work collaboratively with teammates to create a positive and supportive environment 

Qualifications: Why You'll Love It Here 

We offer competitive pay, flexible scheduling, meaningful benefits, and opportunities to grow. 

Financial Flexibility: Optional earned wage access and a 401(k) match after three months—even for part-time Team Members 

Health & Wellness: Medical, Dental, and Vision benefits may become available upon reaching eligibility requirements 

Mental Health Support: Free, 24/7 access to licensed mental health professionals for Team Members and their families 

Work-Life Balance: Flexible scheduling, paid sick time, paid parental leave, and paid voting time 

 Education & Growth: Up to $1,800 annually in Educational Assistance plus opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles 

Team Discount: 30% off all the magic 

First Dibs on Flavors before the public 

Pet Insurance and additional wellness benefits 

Flexible Spending Accounts, commuter benefits, and more 

You're a Great Fit If You: 

Are 16+ years old 

Can work evenings, weekends, and holidays 

Can work at least 3 shifts per week, including 2 closing shifts 

Enjoy working with people and creating memorable guest experiences 

Have strong communication skills and a positive attitude 

Thrive in fast-paced environments and enjoy staying busy 

Work well as part of a team and support those around you 

Are curious, dependable, and eager to learn 

Have food service, retail, coffee, restaurant, hospitality, or customer service experience (preferred but not required) 

Are comfortable discussing flavors, offering samples, and engaging with guests 

Ready to Scoop the Unbelievable? This is more than a job. It’s a chance to build something that matters, with your hands, your heart, and a whole lot of ice cream.   

Important Notes 

Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present. 

Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background. 

E-Verify Participation: We participate in E-Verify to confirm work authorization. 

Our Values 

Create the Unbelievable 

Show Up Generously 

Act with Thoughtful Curiosity 

Share Human Kindness 

Make It Count 

These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.