Sched/Reg
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Yale New Haven Health
Westerly, RI, US
Summary
The role involves managing patient registration and scheduling across various sources to ensure optimal physician productivity and patient satisfaction. The employee must also coordinate necessary authorizations and maintain accurate schedules in a professional and compassionate manner.
Job Description
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Provides access to healthcare by performing the following services in a professional, compassionate, and cost-effective manner. Ensures the patient is registered, scheduled and appropriate authorizations are in place.
EEO/AA/Disability/Veteran
Responsibilities
- 1. List core competency
- 1.1 Schedules patients from a variety of sources and maintains schedules. Also includes but not limited to MD Scheduling changes, schedule set up and validation. Scheduling may take multiple calls and conversation with Physicians, clinical staff and patients to assure optimal use of schedule, physician productivity and patient satisfaction.
Qualifications
EDUCATION
High school diploma or equivalent is required with 3+ years medical office or outpatient facility in customer service capacity using medical terminology. Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM) is required within 1 year of hire. Must keep certification current.
EXPERIENCE
One year minimum experience in registration required; one year scheduling experience required. Strong keyboarding and computer skills; excellent communication and customer service skills; ability to problem-solve and work closely in a team setting.
LICENSURE
NA
YNHHS Requisition ID
191716
Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine.
Plus, our patients benefit from access to hundreds of dedicated primary care physicians and specialists in Northeast Medical Group and Yale Medicine. We also have advanced clinical relationships with multiple hospitals and numerous outpatient locations throughout the state so you can get the care you need, when you need it.
As one organization, we’re working together to make health care more patient-focused, more accessible and more cost-effective. Some call it personalized medicine. We call it good care.
For more information, check out the YNHHS Web site: www.ynhhs.org
Founded
1996
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
New Haven, CT
Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine.
Plus, our patients benefit from access to hundreds of dedicated primary care physicians and specialists in Northeast Medical Group and Yale Medicine. We also have advanced clinical relationships with multiple hospitals and numerous outpatient locations throughout the state so you can get the care you need, when you need it.
As one organization, we’re working together to make health care more patient-focused, more accessible and more cost-effective. Some call it personalized medicine. We call it good care.
For more information, check out the YNHHS Web site: www.ynhhs.org
Founded
1996
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
New Haven, CT
