Satisfaction Research Center Associate - Idaho Falls
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Activated Insights
Idaho Falls, ID, US
Summary
Conduct phone surveys with clients, family members, and caregivers to improve care quality. Accurately document responses and create positive interactions with all participants.
Job Description
Job DetailsJob Location: Activated Insights - Idaho Office - Idaho Falls, ID 83402Position Type: Part TimeJob Category: Satisfaction Research Center Idaho Office - In Office position only
Looking for a job that works around your life while making a real difference?
At Activated Insights, we help home care providers better support seniors, caregivers, and families across North America. Every survey conversation you have helps improve the quality of care and employee experiences in communities across the country.
Why People Love Working Here
✅ Flexible scheduling
✅ No nights, weekends, or major holidays
✅ Consistent part-time hours (16–30 hours per week)
✅ Paid training
✅ Monthly bonuses and performance incentives
✅ Paid Time Off
✅ Supportive, team-focused culture
Competitive Pay
$11/hour + bonuses for team members working 25+ hours per week
$10/hour + bonuses for team members working 16–24 hours per week
Love Coming to Work
Our newly renovated Idaho Falls office includes:
Golf simulator
Ping pong table
Complimentary drinks
Snacks provided
Modern workspace
Team events and celebrations
Leaders who genuinely care about employee success
QualificationsWhat You'll Do
Conduct phone surveys with clients, family members, and caregivers
Accurately document survey responses
Help organizations improve care and employee experiences
Create positive interactions with every participant
What We're Looking For
Friendly, professional communication skills
Comfortable speaking on the phone
Reliable attendance
Basic computer skills
Positive attitude and willingness to learn
Language Skills
Clear and effective English communication skills, both written and verbal.
Bilingual candidates, particularly those fluent in Spanish and English or Russian and English, are strongly encouraged to apply and are highly valued.
Apply today and join one of Idaho Falls' fastest-growing and most employee-focused workplaces.
Activated Insights helps long-term and post-acute care providers strengthen workforce performance, regulatory compliance, and care quality.
Through recruitment, compliance-focused education and training, retention, and experience management tools, along with the industry’s leading benchmarking and recognition programs, Activated Insights enables providers to reduce risk, improve satisfaction, lower turnover, and achieve operational excellence across senior living, post-acute and home-based care.
Learn more at activatedinsights.com.
Founded
2009
Company size
51-200 employees
Industry
Software Development
Org type
Privately Held
Headquarters
Idaho Falls, Idaho
Activated Insights helps long-term and post-acute care providers strengthen workforce performance, regulatory compliance, and care quality.
Through recruitment, compliance-focused education and training, retention, and experience management tools, along with the industry’s leading benchmarking and recognition programs, Activated Insights enables providers to reduce risk, improve satisfaction, lower turnover, and achieve operational excellence across senior living, post-acute and home-based care.
Learn more at activatedinsights.com.
Founded
2009
Company size
51-200 employees
Industry
Software Development
Org type
Privately Held
Headquarters
Idaho Falls, Idaho