SAP Concur OCM and Training Consultant

Job Title: SAP Concur Training Consultant

Job Type:

Full-Time

Job Location:

Remote

Job Summary:

Genesis
Consulting is seeking an experienced, ambitious, and resourceful SAP Concur
Training Lead for a public sector client. Join our team and utilize SAP cloud
technology to configure, deliver and support applications for our clients while
leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of
the world’s leading companies and the candidate will be a part of challenging
projects to build and support technical solutions for their needs. 

Duties and
Responsibilities:

The SAP Concur Training Consultant
will support training for business transformations of SAP Concur Invoice,
Request and Expense. Duties will include but may not be limited to:

·        Develop a complete SAP Concur end-user training plan and curriculum

·        Identify and fully develop End User Training Content for customers
based on the best medium for content consumption (e.g. Online vs Instructor
Led)

·        Prepare and build training content in Articulate 360.

·        Conduct training needs assessments by collaborating with customer
stakeholders and Genesis project team to understand the current LMS environment
and any special requirements or needs that should be factored into content
development

·        Work with the customer on instructional design and content authoring
approaches for training development consistent with their LMS/Training Approach

·        Create and implement custom education programs that demonstrate
knowledge of Adult Learning Principles and incorporate best practice delivery
techniques

·        Plan, design, develop, organize, write, and edit instructor-led
training content as well as storyboards for electronic learning modules (WBT,
CBT, eLearning)

·        Develop course objectives and design plan based on assessment results

·        Interview Subject Matter Experts and clients to collect necessary
information to design and develop blended education solutions

·        Conceptualize and develop evaluation measures, including knowledge
checks, course evaluations, and tests

·        Create training materials based on Training Plan and role-based content

·        Conduct Train-The-Trainer sessions (possibility to expand into training
delivery in subsequent phases of the project if desired)

·        Provide application knowledge, methodology expertise and/or industry
knowledge

·        Build and maintain client relationships by consistently delivering
exceptional service and exceeding expectations

·        Status reporting, issue identification, problem-solving

Requirements

Minimum
Qualifications/Experience:

·        3-5+ years of SAP Concur end-user training experience in a client-based
setting

·        Expert knowledge in MS Office tools: PowerPoint, Word, MS Teams,
SharePoint

·        Experience conducting training needs assessment

·        Clear implementation experience and expertise in full training
delivery: plan, design, develop, organize, write, edit end-user guides,
instructor-led training content as well as storyboards for electronic learning
modules (WBT, CBT, eLearning)

·        Classroom Training Experience

·        Professional Services or Big 4 Consulting Experience

·        Experience in organizational design as well as operating & changing
delivery models 

·        Demonstrated experience with Articulate or similar platforms on at
least 2 SAP Concur projects

·        Proven ability to develop engaging and effective implementation-focused
training curricula to provide essential knowledge and enhance user adoption

·        Knowledge of Instructional Design Theory and Adult Learning Principles

·        Strong attention to detail

·        Excellent customer service and interpersonal skills

·        Ability to work independently and as part of a team

·        Ability to handle multiple priorities and work well under pressure with
multiple deadlines

·        Excellent communication, interpersonal, and influencing skills; strong
executive presence, including the ability to partner with and effectively
influence multiple stakeholders; ability to work with both business and
technology stakeholders

·        High comfortability working closely with senior leadership throughout
the organization.

Minimum Education:

·        Bachelor’s Degree Required

Required Certifications:

·        None Required

·        SAP, SAFe, CSM Certifications Desired