Salesforce Practice/Test Lead
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QualityAI
Santa Clara, CA, US
Summary
Lead the end-to-end Salesforce quality engineering strategy and execution, transitioning from a QA-centric model to a QE practice. Oversee distributed delivery teams and collaborate with offshore specialists to optimize automation frameworks and production stability.
Job Description
Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!
We are looking for a Salesforce Practice/Test Lead to join our growing team in United States!
Role – Salesforce Practice/Test Lead
Location – US(Remote)
Job Description:
Role Overview
We are seeking a highly skilled Salesforce QE Practice Lead with automation experience (nice to have) to join our team as our onshore Practice Lead. This role will drive testing strategy, automation adoption, and quality governance while supporting the consolidation of knowledge and capabilities from incumbent vendors. The Practice Lead will oversee distributed delivery teams, collaborate closely with offshore AccelQ automation specialists, and establish scalable quality practices that improve speed, efficiency, and production stability.
Must Haves:
- 10+ years experience with hands on salesforce platform extensive testing experience – SalesCloud, DataCloud, and ServicesCloud experience
- Experience managing offshore team members
- Strong communication / Client facing exp
Nice to Have:
- AccelQ subject matter expertise
- Experience with Salesforce Data Cloud or complex integrations.
- Exposure to other automation tools (Selenium, Tosca, etc.).
- Knowledge of performance testing concepts.
- Salesforce certifications (Admin / Developer / Architect) are a plus.
- Insurance domain exp
Key Responsibilities
- Lead end-to-end test QE strategy and execution leveraging AccelQ across Salesforce implementations.
- Lead the evolution from a QA-centric model to a Quality Engineering practice aligned with enterprise standards and DevOps principles.
- Define and implement Salesforce QE strategy, processes, metrics, and governance.
- Establish scalable testing frameworks, standards, and best practices across Salesforce clouds and integrated applications.
- Drive continuous improvement initiatives focused on reducing late-stage defects and rework.
- Own end-to-end quality delivery for Salesforce programs and releases.
- Develop risk-based test strategies covering functional, integration, regression, and non-functional testing.
- Ensure appropriate test coverage across Sales Cloud, Service Cloud, Experience Cloud, and future Salesforce platform capabilities.
- Partner with business and technology leaders to align quality objectives with program goals.
- Manage and mentor distributed quality engineering teams, including offshore resources.
- Coordinate work across onshore and offshore teams to ensure delivery quality and schedule adherence.
- Collaborate closely with offshore AccelQ automation specialists to optimize framework design and automation execution.
- Foster a culture of accountability, innovation, and continuous learning.
Required Skills & Qualifications
- 10+ years of software quality assurance and quality engineering experience.
- 5+ years leading enterprise testing programs and distributed teams.
- Hands-on experience with Salesforce platform testing.
- Experience leading QA-to-QE transformation initiatives.
- Strong test automation experience with AccelQ.
- Experience managing offshore delivery teams and coordinating globally distributed resources.
- Proven experience with vendor transition and knowledge transfer activities.
- Experience with Agile, Scrum, and DevOps delivery models.
- Strong understanding of CI/CD practices and test automation integration.
- Excellent communication, leadership, and stakeholder management skills.
Good to Have
- Experience with Salesforce Data Cloud or complex integrations.
- Exposure to other automation tools (Selenium, Tosca, etc.).
- Knowledge of performance testing concepts.
- Salesforce certifications (Admin / Developer / Architect) are a plus.
Leadership & Soft Skills
- Proven experience as an QE Lead mentoring teams and driving QE initiatives.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced, global delivery model.
- Strong ownership mindset and focus on quality excellence.
Why QualityAI?
QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions.
Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.
- Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
- Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
- Clear view of your career and progression with the company – QualityAI is growing massively (since Jan 2021 – added more than 2000 engineers) and giving you the opportunity to grow with us.
- Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.
- Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.
- Salary of $150,000 - $160,000 annually.
- Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
If you like what you have read, send us your resume and let’s start talking!
Intrigued to find more about us?
Visit our website at https://www.QualityAIgroup.com/
You can also find us on LinkedIn: https://www.linkedin.com/company/qualityaigroup
If you like what you have read, send us your resume and let’s start talking!
Qualitest is the world’s leading managed services provider of AI-led quality engineering solutions. It helps brands transition through the digital assurance journey and make the move from conventional functional testing to adopt innovations such as automation, AI, blockchain, and XR.
Qualitest’s core mission is to mitigate business risks associated with digital adoption. It fulfills this through customized quality engineering solutions that leverage Qualitest’s deep, industry-specific knowledge for various sectors, including technology, telecommunications, finance, healthcare, media, utilities, retail, manufacturing, and defense. These scalable solutions protect brands through end-to-end value demonstration with a focus on customer experience and release velocity.
A pioneer and innovator in its industry, Qualitest has been recognized in the highest Leader position in Everest Group's Quality Engineering Services for Mid-market Enterprises PEAK Matrix® Assessment 2024 report and has also been recognized as a Leader in The Forrester Wave™️: Continuous Automation and Testing Services Q2 2024 report.
Qualitest has offices in the United States, United Kingdom, Israel, Romania, India, Mexico, Portugal, Switzerland, and Argentina.
Company size
11-50 employees
Industry
Manufacturing
Org type
Privately Held
Qualitest is the world’s leading managed services provider of AI-led quality engineering solutions. It helps brands transition through the digital assurance journey and make the move from conventional functional testing to adopt innovations such as automation, AI, blockchain, and XR.
Qualitest’s core mission is to mitigate business risks associated with digital adoption. It fulfills this through customized quality engineering solutions that leverage Qualitest’s deep, industry-specific knowledge for various sectors, including technology, telecommunications, finance, healthcare, media, utilities, retail, manufacturing, and defense. These scalable solutions protect brands through end-to-end value demonstration with a focus on customer experience and release velocity.
A pioneer and innovator in its industry, Qualitest has been recognized in the highest Leader position in Everest Group's Quality Engineering Services for Mid-market Enterprises PEAK Matrix® Assessment 2024 report and has also been recognized as a Leader in The Forrester Wave™️: Continuous Automation and Testing Services Q2 2024 report.
Qualitest has offices in the United States, United Kingdom, Israel, Romania, India, Mexico, Portugal, Switzerland, and Argentina.
Company size
11-50 employees
Industry
Manufacturing
Org type
Privately Held