Salesforce Business Systems Administrator

ABOUT THE COMPANY:

Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you. 

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
• Integrations and advanced configurations/support
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how we operate internally through technology. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a business systems expert - someone with a drive to produce positive change and an eye for detail. You will have a keen eye for opportunities to improve systems and processes, and you are excited to work cross-functionally to make it happen. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you will constantly be developing your skills, keeping up with software trends, building great relationships internally - understanding their priorities and challenges, and networking externally to learn from others’ experiences. You possess an innate curiosity that drives you to pull on threads until you fully understand a functionality or problem.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Business Systems Administrator is the career path for you!

THE TEAM:

The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success.  The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.

THE SKILL SET:

• Bachelor's degree 
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification is a plus
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

Please note that all official communication regarding job opportunities at Salesloft will come from an @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

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