Salesforce Business Analyst

Salesforce Business Analyst for an Arizona state agency's technology division (1 position, 1-year-class contract, hybrid in Phoenix).

Hard requirements, read before applying:

• Currently living in the Phoenix metro area (Avondale, Glendale, Mesa, Tempe, etc. all count), your current city must appear on your resume; no relocation candidates
• Authorized to work in the U.S. without sponsorship now or in the future, W2 only, no C2C
• Bachelor's degree (hard requirement)
• 5+ years as a Business Analyst / Systems Analyst / IT Analyst, with at least 2 years hands-on Salesforce
• Working knowledge of Sales Cloud or Service Cloud, and Jira or Azure DevOps

The work: gathering and documenting business requirements for Salesforce solutions; translating business needs into functional specifications with developers; gap analysis and process improvement using Salesforce capabilities; supporting configuration and testing (objects, workflows, validation rules, reports); maintaining process flows, data maps, and documentation; user training and change management; Agile delivery (Scrum/SAFe).

Preferred: Salesforce Administrator (ADM 201) or BA certification

· data migration/integration/API experience
· Salesforce reporting and dashboards.

The facts: $60-67/hr W2 depending on experience

· hybrid, Phoenix (downtown)
· Monday-Friday days · start ~September 7
· in-person interview in Phoenix within a week of Wednesday's close
· HireRight background check and drug screening.

Apply with your resume showing your current city at the top. Closes Wednesday, August 12.