Salesforce Administrator - Contract - Remote

Salesforce Administrator

Location: Remote

Interview Process: 1 round, Virtual/Online

Duration: 12
Months
Employment Type: Contract
Experience Required: 06+ Years

Candidate Location: No
SC residency required. Open to nationwide candidates.

Project Scope:

We are seeking an experienced Salesforce
Administrator to support the daily administration, enhancement, integration,
and maintenance of an enterprise Salesforce environment. This role will play a
key part in supporting business operations by managing Salesforce
configurations, user administration, workflow monitoring, sandbox environments,
and external system integrations.

The ideal candidate will have strong hands-on
Salesforce administration experience along with knowledge of integrations
involving AWS Connect, ServiceNow, and Azure Active Directory (Azure AD). The
role also requires experience supporting authentication, security, and Single
Sign-On (SSO) solutions within Salesforce environments.

Key Responsibilities:

·        Manage Salesforce
user accounts, profiles, permission sets, and access controls

·        Create, modify,
deactivate, and maintain users following security and governance best practices

·        Configure and
manage Salesforce sandbox environments for development, testing, and QA
purposes

·        Collaborate with
development teams to promote code changes and updates across Salesforce
environments

·        Monitor workflow
queues, automation processes, and system performance to ensure operational
efficiency

·        Troubleshoot and
resolve workflow, automation, and system-related issues

·        Support and
maintain integrations with external platforms including AWS Connect,
ServiceNow, and Azure AD

·        Configure and
maintain identity provider integrations with a strong focus on Azure AD and
Single Sign-On (SSO) functionality

·        Ensure secure
authentication and access management across integrated systems

·        Maintain
Salesforce configurations, customizations, workflows, and documentation

·        Provide end-user
support, troubleshooting, and training as needed

·        Collaborate with
technical and business teams to support operational improvements and system
enhancements

·        Ensure compliance
with organizational security standards and governance policies

Required Skills & Experience:

·        Salesforce
Certified Administrator certification (or equivalent Salesforce Administration
certification)

·        5+ years of
experience as a Salesforce Administrator with strong expertise in day-to-day
Salesforce administration and maintenance

·        Experience
managing Salesforce users, profiles, roles, permission sets, and security
settings

·        Strong experience
with Salesforce workflows, automation processes, and troubleshooting

·        Experience with
Salesforce sandbox management and environment administration

·        Strong
understanding of Salesforce security and access management best practices

·        Excellent
problem-solving, analytical, and troubleshooting abilities

·        Strong written
and verbal communication skills

Preferred Skills:

·        Experience
creating and managing Salesforce sandbox environments

·        Experience
promoting code changes and deployments between Salesforce environments

·        Familiarity with
external integrations including AWS Connect, ServiceNow, and Azure AD

·        Experience
configuring and supporting Single Sign-On (SSO) and Identity Provider
integrations

·        Knowledge of
enterprise application integration and data synchronization practices

Education:

Bachelor’s Degree in Information Technology,
Computer Science, or a related field

Certificate:
Salesforce Administrator Certification required

CJIS Certification
will be required after onboarding (training provided by the State following
successful background check completion)