Salesforce Business Analyst (Sales Cloud) - 1637

Location: NYC, NY
Onsite/ Hybrid/ Remote: Hybrid (2-3 days a week)
Duration: 6 months (high potential for extension)
Rate Range: Upto $80 - 120/hr on W2 (no benefits) depends on experience
Work Authorization: GC, USC, All valid EADs except H1B, OPT, CPT

Must Have

• Salesforce Sales Cloud
• Salesforce Administration
• Business Analysis
• Requirements Gathering
• PRD Documentation
• Jira and User Stories
• QA / UAT Testing
• Salesforce Reporting
• Sales Operations Support
• Digital Advertising / AdTech

Responsibilities

• Partner with Sales Operations to gather, analyze, and document business requirements.
• Translate business requirements into functional specifications, user stories, and Jira tickets.
• Work closely with Salesforce developers and technical teams to deliver new features and enhancements.
• Support Salesforce Sales Cloud configuration, reporting, workflows, and day to day administration.
• Perform functional testing, QA, and coordinate User Acceptance Testing (UAT) before production releases.
• Create process flows, PRDs, and documentation for business and technical teams.
• Conduct UAT sessions, training, and rollout support for new Salesforce functionality.
• Manage user permissions, access requests, and routine Salesforce administrative tasks.
• Collaborate with data teams to support reporting and dashboard requirements.
• Support a fast paced digital advertising sales organization across multiple sales teams.

Qualifications

• 3+ years of Salesforce Sales Cloud experience.
• Strong Business Analyst experience supporting Salesforce implementations or enhancements.
• Experience writing PRDs, business requirements, process flows, and Jira user stories.
• Hands on experience with QA, UAT, and release validation.
• Experience supporting Sales Operations organizations.
• Knowledge of digital media, advertising technology, or digital sales workflows.
• Experience working with cross functional business and technical teams.
• Strong understanding of sales pipeline, forecasting, opportunities, leads, contacts, and campaigns.

Nice to Have

• Tableau
• Hex
• Databricks
• HubSpot
• Marketing automation platforms
• Sales Incentive Compensation (SIC) tools such as Callidus or Xactly
• CRM architecture or Salesforce solution design
• Experience supporting high velocity digital advertising sales organizations