Sales Operations Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a Senior Sales Operations Analyst to own project-level workstreams that scale systems and processes supporting our Enterprise Account Executives. In this role, you will partner closely with Sales Operations leaders, Account Executives, and cross-functional stakeholders to reduce friction in the sales pipeline and help our Enterprise sellers spend more time in the field. You’ll be the go-to source for project-level data and reporting, and you’ll use AI and automation to accelerate analysis and decision-making across the team.

This is a great opportunity for an analytical operator who thrives on end-to-end ownership of smaller-scope projects, enjoys connecting data to business outcomes, and wants to build a career in Sales Operations at a high-growth, publicly traded company on the path past $1BN in revenue.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, and, most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll dig into a workstream for waste management accounts and the next for food distribution. Our strongest Sales Ops team members seek to understand the ins and outs of the businesses they support in order to make a bigger impact.
• You love turning data into action: You can pull the right data, tell a clear story with it, and translate findings into recommendations that sales leaders can act on.
• You build genuine relationships with your stakeholders: You earn trust across Sales, Deal Desk, Finance, Legal, and Strategy — and you use those relationships to drive consensus on project decisions.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, Sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Own project-level workstreams end-to-end that enable the Enterprise Sales team to spend more time in the field.
• Partner with Sales Operations leaders and Account Executives to refine the intake and prioritization process for sales requests, reducing friction in the pipeline.
• Identify pain points for Enterprise sellers and propose practical solutions that improve their day-to-day effectiveness.
• Serve as the go-to source for project-level data and reporting — building dashboards, analyses, and recommendations that inform decisions.
• Collaborate across internal departments (e.g., Deal Desk, Finance, Legal, Sales Strategy, GTM Systems) to execute improvements that increase revenue and profitability for Enterprise customers.
• Define project-level strategy and roadmap within function-wide workstreams, and represent progress, results, and next steps to Sales Ops leadership and sales stakeholders.
• Use AI to be the most efficient version of yourself — automating the routine, speeding up analysis, and getting to answers faster.
• Build KPIs in coordination with your manager, track performance against them, and proactively flag risk.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 4–6 years of experience in a Sales Operations, Revenue Operations, or similar analytical/operations role in a dynamic environment.
• Demonstrated ability to own project-level workstreams end-to-end with minimal guidance, including monitoring metrics post-launch and addressing follow-on challenges.
• Strong written communication tailored to specific audiences, and the ability to present analysis and recommendations live to senior leaders and respond to follow-up questions.
• Proficiency in Salesforce.com and working familiarity with the broader sales technology ecosystem.
• Experience with Lead-to-Cash systems and business processes.
• Strong analytical skills and comfort working with sales data — able to act as the go-to source for project-level data sources and reporting.
• Ability to bridge differing perspectives across stakeholders and drive to consensus on project decisions.
• Excellent critical thinking skills to understand sales policies and processes at the company, team, and sales rep level.
• Bachelor’s degree or higher; business, finance, economics, or engineering focus is a plus.

An ideal candidate also has:

• Salesforce CPQ experience and/or Salesforce administrator experience.
• Experience supporting Enterprise or large-segment sales teams.
• Experience in a Sales Operations or other support function supporting a public sector sales team (e.g., state/local government, K–12, higher education, or federal) is a plus.
• Concrete examples of AI-driven solutions they’ve built or implemented to improve operational workflows, analyses, or reporting.
• Ability to translate between technical stakeholders and business leaders — explaining complex issues to different audiences seamlessly.
• Familiarity with Product Management and/or Six Sigma best practices (nice-to-have, not required).

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary$79,432.50—$120,150 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.