Sales & Information Associate, Retail Store in Tucson, AZ

Job: Part-Time, Retail Park Store Associate in Tucson, Arizona

Do you love public lands, Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS) and the United States Forest Service (USFS), is seeking a Part-Time Retail Store Associate who will assist daily retail operations of Sabino Canyon Recreation Area in Tucson, Arizona.  The retail store is an extension of the public lands experience and we pride ourselves on helping visitors create lifetime memories. Revenue from purchases made at the retail store supports education, research, public lands projects, and community engagement at 71 national park units across 12 western states and 2 forest service units in Arizona.

Our retail operations team is looking for passionate team members who will support all store functions related to running a retail store including but not limited to achieving sales and high customer service ratings.  In addition to supporting general store operations, you will be responsible for maintaining positive, productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose, this job opportunity is for you!

JOB RESPONSIBILITIES

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Complete sales transactions.
• Assist retail manager(s) as directed with store duties such as inventory, receiving, stocking, cleaning, organizing and merchandising.
• Responsible for clean and effective merchandising of products.
• Become an expert in the educational value of store products and be able to communicate the significance to store visitors.
• Assist with special events, as requested after normal business hours and on weekends.
• Help conduct physical inventory cycle and year-end counts to ensure accurate inventory.
• Act as an ambassador of WNP and the USFS to ensure park visitors have meaningful and memorable experiences.

PHYSICAL DEMANDS

For a specific list of physical demands, please contact Human Resources at [email protected] to request.

TRAVEL

Occasional travel may be required to various local events or speaking engagements. Occasional overnight trips may be required. Additionally, may be required to use personal or company vehicles. 

QUALIFICATIONS & EXPERIENCE

You must have the following qualifications and/or experience unless otherwise noted:

• High School diploma or GED required—unless currently a high school student
• Prior retail and point of sale system experience (preferred).
• Valid REAL ID driver’s license.
• Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
• Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
• Planning, organization, analyzation, problem solving, multitasking, and communication.
• Ability to pass Western National Park ‘s independent employment background screening that may include, but is not limited to, employment, education, criminal, SSN verification and, professional references as part of its hiring requirements.

WHAT WE CAN DO FOR YOU

We are committed to providing you excellent employee benefits and support. As a part-time employee you will be eligible for:

• Employee Benefit: 403(b) Retirement Plan with Employee Match**, Employee Assistance Program (EAP).
• Health & Wellness Resources.
• Employee Appreciation: 15% Discount on employee purchases in store
• Employee Referral Bonuses

**Human Resources will provide more details upon hire. 

(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)

Western National Parks Association is an equal-opportunity employer committed to fostering a respectful and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not tolerate discrimination or harassment based on legally protected characteristics. Hiring decisions are based on qualifications, merit, and organizational needs.