Sales Incentive Programs Specialist

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

We are looking for an initiative-taking, experienced Sales Incentive planning expert to join the team. This is a unique and exciting opportunity to take part and lead the journey with us to further develop our Sales Incentive Plan.

The Sales Incentive Programs Specialist will be responsible for supporting the execution and administration of our global sales compensation and incentive plans. This position will be focused on many aspects of sales incentive plans including, but not limited to, commission calculations and payments, reporting, sales target development, tracking key performance metrics. Measuring plan effectiveness, and process innovation. This high visibility, vital role will report to the Sr Manager Sales Incentive plans and will work closely with our sales leadership team, HR, Finance, and Legal. The ideal candidate will be highly detailed oriented and analytical with outstanding communication and interpersonal skills.

Role and Responsibilities

• Administer sales compensation plans with key stakeholders to ensure accurate and timely performance calculations and sales compensation payouts.

• Serve as a first responder to the Sales team: research and resolve commission-related inquiries from the Sales team (e.g., system access issues, transaction disputes, credits, and payment calculations).

• Validating calculations, commission rates, metrics, participant in audits.

• Create Governance Board decks in partnership with Sr Manager.

• Partner with Finance and Sales Operations to retrieve results for incentive calculation purposes.

• Perform analysis to determine the impact to company and to the individual for any proposed changes to incentive plans for Agency line of business.

• Leverage market trends to shape Sales Incentive plans that boost employee retention rates.

• Perform external benchmarking studies to evaluate the effectiveness of our plan.

• Interpret applicable market trends, data, and conduct feasibility studies to advise leadership on necessary compensation program adjustments, improvements, and exceptions.

• Collaborate with People Business Partners and Payroll teams to process new hires, terminations, and transfers; set up new hires in line with plan policies and procedures.

• Assist with monthly and quarterly analyses to measure compensation plan performance including variance to budget, correlation between result and payouts by individual contributor and manager.

• Track compensation plan results and analyze sales Incentive plan effectiveness in achieving business goals/strategy.

• Proactively engage across Sales Business Groups to drive improvements through organizational knowledge and deep understanding of business performance.

• Participate in the process of creating recommendations through insights and modelling for stakeholder reviews, future design cycles.

Basic Qualifications

• Bachelor’s Degree (or equivalent) in Finance, Accounting, Business Administration, or similar field or equivalent experience. Master's Degree in related field preferred.

• 3-5+ years of hands-on sales compensation administration experience.

• Strong knowledge of incentive plan structures (quotas, accelerators, pay mix, and on-target earnings, excellence, pay for performance) and tools.

• Proven experience in creating, proposing & rolling out Sales Incentive Plans in large companies (SaaS business models preferred).

• Advanced Excel skills: model building, use of advanced formulas and arrays, pivot tables, data manipulation.

• Customer service oriented with the ability to collaborate with individuals at all levels of the organization to solve problems.

• Strong analytical and critical thinking skills including data manipulation and modelling.

• Curious mindset and initiative-taker; ability to interpret data and communicate message clearly and concisely.

• Impeccable interpersonal and communication skills, both written and verbal with an ability to work across an organization, developing key relationships at all levels.

• Ability to work under tight deadlines.

• Strategic thinking to anticipate potential issues and suggest creative alternatives to overcome barriers.

• Flexibility to complete tasks and attend meetings outside of work hours to meet tight deadlines and communicate information to the global team in a timely manner.

• Strong experience in process automation and improvements.

Preferred Skills/Requirements

• Experience using Salesforce, Microsoft Office products with advanced PowerPoint, Workday and other third-party tools is highly preferred.

• Experience using Einstein Analytics (Tableau CRM), Alteryx or other analytical tools is highly preferred.

• Advanced modeling in SQL experience highly regarded.

• Experience in Sales Incentive/compensation System implementation.

Benefits

• Highly competitive compensation package 

• We offer a comprehensive medical, dental and wellness program 

• 25 vacation days annually plus an extra week of vacation from December 27 to 31 every year as year end break globally 

• Formal and informal reward, recognition and acknowledgement programs 

• Lots of fun in a globally set team with a global on-boarding program 

• Local events and celebrations 

• 4 volunteering days annually, to use with your charity of choice 

• High-end IT equipment to support you from day one 

• Ample employee development events, incl. learning platforms / tools 

• Diversity and Inclusion programs worldwide 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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