Sales Engineer - PoC Focus

Responsive recruiter

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Sales Engineer is a key member of the Hytera Sales Team, reporting to the Sales Engineering Director. This role supports all regional sales engineering activities, with a primary focus on Push-to-Talk over Cellular (PoC) solutions.

Initially, the role will emphasize post-sale technical support for PoC products, transitioning over time into a stronger pre-sales and solution-design focus.

This is a customer-facing, high-impact position supporting dealers, sales teams, and end users through solution design, technical qualification, deployment, and training.

Key Responsibilities

• Partner with customers, dealers, sales, and engineering to assess requirements and design solutions that meet or exceed expectations.
• Provide pre- and post-sales technical support, including RFI/RFP responses, solution architecture design, and deployment planning.
• Configure, test, and deploy PoC systems and devices for demos, trials, and production environments.
• Lead or support technical qualification of sales opportunities, including large direct bids.
• Troubleshoot customer issues, identify root causes, and recommend effective solutions.
• Deliver compelling technical presentations, product demonstrations, webinars, and trade show support.
• Serve as a Subject Matter Expert (SME) for assigned products, providing internal training to Sales, SEs, Technical Support, and Marketing.
• Develop dealer training programs and certification content (Hytera University).
• Create and maintain system documentation and end-user deployment materials.
• Provide structured feedback to Product Management to improve product performance and customer experience.

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Telecommunications, IT, Computer Networking, or related field (or equivalent experience).
• 3+ years in Sales Engineering, Pre-Sales, or Solutions Engineering within telecommunications, two-way radio, PoC/PTT, or networking environments.
• Fluent in English (written and verbal).
• Proven ability to independently deliver polished presentations and live product demonstrations to both technical and non-technical audiences.
• Strong customer-facing skills with the ability to translate technical capabilities into business value.
• Willingness to travel as required.

Preferred Qualifications

• Strong knowledge of Push-to-Talk over Cellular (PoC), LTE/5G integration, dispatch systems, and device ecosystems.
• Understanding of Android OS and debugging tools.
• Solid networking knowledge (IP, VLANs, firewalls, QoS, VPNs, routing/switching, Wi-Fi/cellular convergence).
• Experience with DMR Tier II and Tier III technologies.
• Exposure to mobile app development (Android/iOS), light scripting, or database organization.
• Strong analytical and strategic problem-solving abilities.

Core Competencies

• Exceptional written and verbal communication
• Expert-level presentation and demo delivery skills
• Ability to simplify complex technical concepts
• Customer-first mindset with strong relationship-building skills
• Self-motivated and organized, capable of managing multiple opportunities simultaneously
• Structured, analytical thinker who can break down complex issues into actionable components

What We Offer

• Competitive compensation
• Comprehensive benefits (health, dental, vision, 401(k), etc.)
• Career growth within a dynamic, expanding technology sector
• Ongoing training in PoC, networking, and integrated communications solutions

If you are a technically strong, customer-focused professional who thrives on delivering impactful solutions and leading successful PoC deployments, we encourage you to apply.

Submit your resume along with a brief note highlighting your experience with PoC, radio communications, or related technologies.

Salary range: $80,000–$110,000 depending on experience and geographic location.

This is a remote position.

Compensation: $80,000.00 - $110,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Hytera US Inc is an industry leader in research and development, state-of-the-art manufacturing, and bringing next-generation radio technology to the market. We regard ourselves as a solution provider whose core area of expertise is providing cost-effective radio systems of the highest reliability, durability, and quality.

Hytera US Inc has an experienced staff of dedicated radio professionals that have been implementing innovative radio communication solutions in the US for more than 15 years and are established specialists in DMR, Push-to-Talk over Cellular, and related communications technologies.