Sales Development Representative

As a Sales Development Representative (SDR) at Surgimate, you will play a pivotal role in generating qualified pipeline opportunities for our sales team. Often serving as the first point of contact for potential clients, you will be a key brand ambassador, creating meaningful first impressions and setting the tone for a consultative sales process.

Your creativity, professionalism, and communication skills will be essential in cutting through the noise to engage busy prospects. You will thrive in a fast-paced environment where organization, persistence, and authenticity are key. This role is ideal for someone who is proactive, enjoys the art of outreach, and takes pride in building the foundation of customer relationships.

You’ll work closely with both the marketing and sales teams to develop personalized outreach strategies, improve messaging, and continuously enhance lead generation efforts. You'll also contribute insights from the front lines to help inform content and campaign development.

Key Responsibilities

• Research and identify high-potential prospects within target markets

• Execute a structured cadence of outreach across email, phone, and social channels

• Craft compelling, personalized email copy and call scripts to maximize engagement

• Make outbound calls and send emails to generate interest and qualify prospects

• Respond to and nurture inbound leads, qualifying them for further sales activity

• Schedule high-quality introductory calls and product demos with sales executives

• Accurately record and update prospect interactions in CRM and sales engagement platforms

• Follow up with prospects who expressed interest but did not convert initially

• Collaborate with sales and marketing to launch and optimize lead generation campaigns

• Support logistics for in-person events or campaigns as needed

• Share frontline insights to help shape marketing content and campaign strategies

• Join calls with Account Executives to learn from and support the sales cycle

Required Qualifications

• 1+ year of experience in a Sales Development or similar role within an Enterprise SaaS company

• Experience selling in the healthcare technology space, particularly Electronic Health Records (EHR), Practice Management Systems, or Revenue Cycle Management solutions

• Bachelor’s degree in Business, Marketing, or a related field

• Excellent written and verbal communication skills

• Strong cold calling and email outreach capabilities

• High level of attention to detail and organizational discipline

• Proficiency with CRM systems (Salesforce preferred)

• Comfortable receiving and acting on feedback

• Enthusiastic about learning, growth, and professional development

• Positive attitude and resilience in the face of rejection

• Strong interpersonal skills with the ability to build rapport quickly

• Copywriting or content development experience

• Familiarity with sales engagement tools (e.g., Outreach, Salesloft, HubSpot, etc.)

• Experience in a collaborative team environment with shared revenue goals

Working Conditions

• Remote-first role with occasional travel required

• Flexibility to work extended hours as needed to support key initiatives

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Learn more about Surgimate

Our Product & Mission:

At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care.

Our Team:

At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly.

Read more about our team & values here:
https://www.surgimate.com/
https://us.implantbase.com/

https://opendr.com/

Our IMPACT:
Everything we do is guided by IMPACT — the values that shape how we work together and show up for our customers:

• Integrity — we do the right thing, even when no one's watching

• Mission-Driven — we're motivated by the impact we have on patients and providers

• Progress Every Day — we push ourselves to keep learning and improving

• Accountability — we own our work and our outcomes

• Customer-Centric — we put our customers at the center of every decision

• Team — we win together

Our Benefits:

Full time, US based team members can expect:

• Competitive salary plus commissions/bonus, 401(k) with company match up to 4%

• Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents.

• Long Term Disability and Life Insurance

• Home Internet & Wellness allowances

• 10 Holidays + 2 Holiday Eves

• 18 days PTO, 18 days Sick Leave

• Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)

Applicants must be authorized to work in the United States without sponsorship.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.