Sales Development Representative
Boost your chances before you apply.
Workana
US
Summary
The role focuses on contacting inbound leads quickly to qualify them and schedule appointments for the senior sales team. It involves consistent follow-up via phone, WhatsApp, and SMS while maintaining accurate CRM records.
Job Description
What You'll Do
As our Sales Development Representative, you'll play a key role in creating a great first impression and ensuring every qualified lead receives a fast, professional experience.
Your day-to-day responsibilities will include:
- Contact new inbound leads within minutes of their registration.
- Follow a structured qualification script to confirm key information and assess interest.
- Schedule qualified appointments with the senior sales team.
- Follow up consistently through phone calls, WhatsApp, and SMS to maximize booking rates.
- Conduct appointment confirmations and reminder calls to maintain a high show-up rate.
- Keep the CRM accurate, organized, and up to date with all interactions and outcomes.
Compensation
We offer:
- Competitive base salary, paid weekly.
- Performance-based bonuses tied to results.
- Clear growth opportunities into Account Management and other client-facing roles for high performers.
What We're Looking For
We're looking for someone who is proactive, reliable, and enjoys connecting with people.
Requirements
- Native or bilingual Spanish to communicate with clients.
- Fluent English for internal communication.
- Previous experience in sales, appointment setting, customer success, or another client-facing role is a plus.
- Excellent phone communication skills and the ability to build rapport quickly.
- Positive attitude with a solution-oriented mindset.
- Highly accountable and dependable—you consistently follow through on your commitments and communicate transparently about your results.
- Comfortable working in a fast-paced environment and responding to leads in real time.
- Full-time availability during standard business hours (9:00 AM–5:00 PM).
With +10 years in the market, Workana is the largest remote work platform for hiring top talent in Latin America.
We match great talent with exciting opportunities and we love doing it.
We believe remote work promotes equal and unprecedented growth opportunities for both companies and talent. We are proud to contribute to this new way of working by connecting freelancers to unique projects and by matching certified developers with long-term roles.
More than 600,000 companies find talent on Workana to move their professional projects forward. Meanwhile, we are helping more than 3 million freelancers develop their professional careers independently.
Talent is at the core of what we do.
Learn more at www.workana.com
Founded
2012
Company size
51-200 employees
Industry
Human Resources Services
Org type
Privately Held
Headquarters
Work from Anywhere, Remote
With +10 years in the market, Workana is the largest remote work platform for hiring top talent in Latin America.
We match great talent with exciting opportunities and we love doing it.
We believe remote work promotes equal and unprecedented growth opportunities for both companies and talent. We are proud to contribute to this new way of working by connecting freelancers to unique projects and by matching certified developers with long-term roles.
More than 600,000 companies find talent on Workana to move their professional projects forward. Meanwhile, we are helping more than 3 million freelancers develop their professional careers independently.
Talent is at the core of what we do.
Learn more at www.workana.com
Founded
2012
Company size
51-200 employees
Industry
Human Resources Services
Org type
Privately Held
Headquarters
Work from Anywhere, Remote