Sales Capability Manager

About Women’s Health

Bonafide, Uqora and Equelle comprise Pharmavite's Women's Health portfolio. Collectively, these brands are driven by their promise to champion women's health and joy at every age.

Our People

Our Women’s Health team is composed of highly experienced professionals dedicated to making a meaningful impact. Bring your whole self to our Women’s Health brands — you’ll be welcomed by a team that shares your passion, purpose, and pride in our products while embracing your unique talents, creativity, and collaborative spirit.

This role is not available for any form of immigration sponsorship or support, including completion of the Form I-983 training plan required for STEM OPT.

JOB SUMMARY

The Sales Capability Manager is to serve as a hands on field execution leader responsible for training delivery, coaching, and skill reinforcement for the US frontline Sales organization. This role leads field training, onboarding, coaching, and continuous learning initiatives that improve the effectiveness of Hybrid Sales Executive, Hybrid Sales Associates, and Regional Directors.

Serving as a trusted partner to Sales Leadership, Marketing, and Commercial Operations, the Sales Capability Manager ensures the field organization is equipped to deliver exceptional customer experiences through in-person, virtual, and omnichannel engagement.

This individual serves as Bonafide's expert in hybrid selling, adult learning, and commercial execution while supporting organizational transformation through coaching, field observations, and continuous performance improvement

KEY RESPONSIBILITES

Critical contributions this role is counted on to deliver include:

Commercial Training Strategy

• Execute the commercial training strategy supporting Bonafide's hybrid sales organization.

• Develop learning plans that build technical knowledge, selling skills, business acumen, and leadership capabilities.

• Continuously evaluate training effectiveness and implement improvements based on business needs.

New Hire Onboarding

• Lead onboarding for all Hybrid Sales Executives and Hybrid Sales Associates.

• Deliver structured onboarding programs that accelerate time to productivity.

• Partner with Regional Directors to ensure successful transition into assigned territories.

• Manage onboarding certification and readiness assessments.

Hybrid Selling Excellence

Serve as the organization's subject matter expert for:

• Hybrid customer engagement

• Virtual detailing

• Appointment-based selling

• Territory prioritization

• Account planning

• Omnichannel customer engagement

• Digital communication best practices

• CRM utilization

• Business planning

Develop playbooks and best practices that support commercial execution.

Field Partnership & Feedback Loop

• Conduct regular ride-alongs and virtual coaching sessions.

• Serve as a conduit between field execution, customer interactions and enablement/capability system design

• Coach representatives on presentation skills, objection handling, account strategy, and customer engagement.

• Support Area Managers in developing coaching capabilities.

• Build strong, trust based partnerships with Field Sales Leaders and frontline teams

Product & Clinical Training

• Deliver product, competitive, and marketplace training.

• Ensure all customer-facing employees maintain current product knowledge.

• Partner with Marketing to develop training content.

• Manage and support Allego LMS

Commercial Excellence

• Build competency models for all commercial roles.

• Develop certification programs.

• Identify performance gaps and create targeted learning solutions.

• Reinforce execution of the commercial playbook, new tools, initiatives, and sales cycle priorities by reinforcing clarity, expectations, and execution standards.

Sales Meeting & Convention Support

• Plan and facilitate training during National Sales Meetings.

• Deliver workshops during regional meetings.

• Support convention preparation and booth training.

• Facilitate speaker and presentation coaching.

Learning Content Development and Operations

· Contribute to the measurement of training effectiveness and capability progress through observation, feedback, and input to defined tracking methods

· Develop and maintain:

• E-learning modules

• Virtual learning programs

• Sales playbooks

• Coaching guides

• Competitive updates

• Video learning content on Allego

• Cross collaboration to ensure training aligns with commercial priorities.

WHAT SUCCESS LOOKS LIKE IN THE ROLE:

• Accelerates new hire productivity.

• Builds confidence in hybrid selling capabilities.

• Creates a culture of continuous learning and coaching.

• Improves field execution through measurable skill development.

• Partners effectively with Regional Directors to improve performance.

• Delivers engaging, practical, and business-focused learning experiences.

• Continuously evolves training programs to meet changing commercial needs.

REQUIRED QUALIFICATIONS:

• Bachelor's degree required.

• 5+ years pharmaceutical, medical device, or healthcare commercial experience.

• 3+ years of sales training, field coaching, or commercial learning experience.

• Demonstrated success in field sales or sales leadership.

• Strong facilitation and presentation skills.

• Experience developing adult learning programs.

• Experience coaching sales professionals.

• Ability to travel approximately 50–70%.

In order to take on these challenges, you’ll need to have:

• Women's Health experience preferred.

• Experience supporting hybrid or omnichannel sales organizations.

• Experience with Veeva CRM or Salesforce.

• Knowledge of instructional design principles.

• Experience developing virtual learning content.

• Experience managing Allego Learning Management Systems (LMS).

OUR OFFER

Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Our Women's Health brands are investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. We are committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.

National Target Base Pay Range: $100,000 - $166,000. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $110,000 - $184,000, to reflect the cost of living and market conditions in those areas.

Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws.

Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits.

This represents the minimum and maximum base salary range for this role, plus annual incentive. Various elements are used to determine a candidate’s starting salary such as job experience, specific skills, and comparison to internal incumbents currently in the role.  This information is provided to applicants in accordance with state and local laws.

Bonafide is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Bonafide recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities.

Bonafide also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email [email protected].

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.

CALIFORNIA FAIR CHANCE ACT:

Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB ALERT FRAUD:

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Bonafide in recruitment activities in return for disclosing financial information.

Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Bonafide’s Careers section.

If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected].

DISCLOSURE:

Any misrepresentations or false statements during the application process, including regarding U.S. work authorization and/or the need for immigration sponsorship or support, may result in the rejection of candidacy or the termination of employment.