Sales Associate Landstown
Boost your chances before you apply.
Hand & Stone - 1909 Landstown Centre Way - Virginia Beach, VA
Virginia Beach, VA, US
Summary
The Sales Associate is responsible for driving membership and revenue growth by selling spa services and managing client appointments via the Zenoti platform. They also provide excellent customer service and perform light operational tasks such as laundry and peer training.
Job Description
Benefits:
- Free uniforms
- Health insurance
- Training & development
- Vision insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
We are a membership-based spa with a simple philosophy: Because we specialize in high quality, customized massage or facial services at affordable prices, we can make the soothing wonder of the massage or facial experience accessible to more and more people. We are looking for a Sales Associate to join our front desk team. This is a commission-based sales position with an hourly base compensation of $13. The right full-time candidate can average a substantial hourly pay rate ranging from $16 to $20+ per hour through our generous commission structure. While little to no direct sales experience is required, you will be expected to:
- Have excellent verbal communication skills
- Leverage strong customer service and relationship-building abilities
- Learn business development skills and sales techniques
- Remain agile and adapt to changing sales promotions (e.g., retail and/or seasonal deals, discounts, and promotions)
- Work independently and as part of a team.
As a company we value and reward hard work and commitment! We also understand the importance of family and that is why we maintain a positive work life balance to ensure your professional and personal success. Come be a part of our family at Hand and Stone Spa! Primary daily duties include, but are not limited to, the following:
- Supporting spa efforts to increase memberships and overall revenue growth by:
- Learning current and upcoming deals, discounts, and promotions to sell memberships and gift cards;
- Meeting daily, weekly, and monthly personal and team sales quotas; and,
- Leveraging ongoing formal and informal sales and service trainings, scripts, and other company resources to remain successful.
- Utilizing the Zenoti scheduling platform to book and reschedule clients’ massage and facial appointments.
- Addressing customer service inquiries related to general payment and service information.
- Performing miscellaneous tasks such as:
- Light laundry duties; and
- Peer training as needed.
What will make you successful?
- Enjoy working with clients.
- Desire to earn commission from promoting spa services.
- Being both customer and team focused.
- Being an outgoing, caring, and positive person.
- Believing in the importance of self-care.
What’s in it for you?
- Competitive commission plan and plenty of bonus potential.
- Medical, Vision and Dental
- Career Opportunities into management and senior roles.
- Seasonal and ad hoc contests for free food, gift certificates, services, and more!
- High energy, team focused working environment
$13 to $20 per hour + PTO + Medical + Vision + Dental
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania