Sales Associate / Front Desk Customer Service Associate - Club Pilates
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Club Pilates - Norterra
Scottsdale, AZ, US
Summary
The Sales Associate is responsible for delivering the Club Pilates experience, driving membership and retail sales, and providing concierge-level service to members. They must also maintain studio cleanliness and collaborate with management to promote the brand at community events.
Job Description
We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! We are a fast-growing Indoor Reformer Based Pilates Studio @ Club Pilates North Scottsdale and Club Pilates Norterra. We are looking for individuals who want to grow with us! Our Club Pilates Sales Experience Customer Service Associate delivers the Club Pilates experience and drives sales daily.
Requirements:
- Excellent sales, communication, and customer service skills required
- Must have genuine hospitality and passion for people
- Goal-oriented with an ability to achieve sales in memberships, private training and retail
- Ability to learn and use the Club Ready software system
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills and be able to type fast
- Must have flexibility for a non-traditional schedule including early-morning, eveing and weekend availability
Physical Requirements:
- Must be able and willing to assist with calling upon leads that come into the studio
- Must be willing to clean Reformers, Bathrooms, Lobby, and Private Training Room
- Must be able to lift up to 20lbs
Responsibilities:
- Provide top of the line service to all new and existing members
- Execute sales and hospitality process of first time pilates experience, follow up on phone, and close the sale
- Maintain acceptable level of personal sales production
- Work collaboratively with studio management and franchise owner(s)
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Maintain brand standards and initiatives
Benefits:
- Great Pay
- Pilates for free at ANY time there is a reformer available before or after your shift
- Leave the stuffy clothes behind, it’s all leggings and shorts here!
- Work a non-traditional structured schedule!
- Let your voice be heard! You will have access to others in the Club Pilates community from your studio, studio’s across the country, and the corporate team!
Company Overview:
Club Pilates is the world's first and only Premium Indoor Club Pilates™ franchise. We offer concierge-level service, premium amenities, a fun environment designed to give you a full body low impact workout for all body types. No matter where you are in your fitness journey, Club Pilates will calm your mind, elevate your mood and revive your senses and improve your coordination and balance.
Club Pilates is the world's largest Pilates brand, with more than 1,400 studios across four continents. We make reformer Pilates accessible to everyone through certified instruction, structured class programming, and a welcoming studio environment designed for every body and every fitness level.
Our classes combine the Reformer, EXO-Chair, Springboard, Barre, TRX, and more to deliver a full-body, low-impact workout that builds strength, improves flexibility, and supports long-term wellness. With multiple class formats and a progressive levels system, members experience a personalized path from their very first class.
Club Pilates was founded on the belief that Pilates can change lives. Today, more than 4.5 million members have experienced our studios, supported by thousands of certified instructors and a global franchise network committed to making Pilates approachable, consistent, and available in communities everywhere.
Club Pilates is a brand under Xponential Fitness, Inc. (NYSE: XPOF), the largest global franchisor of boutique health and wellness brands.
Pilates is for every BODY, everywhere.
Founded
2007
Company size
201-500 employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Irvine, California
Club Pilates is the world's largest Pilates brand, with more than 1,400 studios across four continents. We make reformer Pilates accessible to everyone through certified instruction, structured class programming, and a welcoming studio environment designed for every body and every fitness level.
Our classes combine the Reformer, EXO-Chair, Springboard, Barre, TRX, and more to deliver a full-body, low-impact workout that builds strength, improves flexibility, and supports long-term wellness. With multiple class formats and a progressive levels system, members experience a personalized path from their very first class.
Club Pilates was founded on the belief that Pilates can change lives. Today, more than 4.5 million members have experienced our studios, supported by thousands of certified instructors and a global franchise network committed to making Pilates approachable, consistent, and available in communities everywhere.
Club Pilates is a brand under Xponential Fitness, Inc. (NYSE: XPOF), the largest global franchisor of boutique health and wellness brands.
Pilates is for every BODY, everywhere.
Founded
2007
Company size
201-500 employees
Industry
Wellness and Fitness Services
Org type
Public Company
Headquarters
Irvine, California