Sales Associate
Boost your chances before you apply.
European Wax Center
Destin, FL, US
Summary
The Guest Service Associate will be responsible for creating a welcoming environment by greeting guests warmly, managing check-in/check-out processes, and handling appointments and inquiries both in person and over the phone. Key duties also involve educating guests on services and promotions while maintaining an organized reception area and processing transactions accurately.
Job Description
Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.
Responsibilities include:
- Greeting guests with a warm and friendly demeanor upon arrival
- Assisting guests with check-in and check-out processes
- Managing booking appointments and handling customer inquiries over the phone and in-person
- Educating guests on services, products, and promotions
- Maintaining a clean and organized reception area
- Handling transactions accurately and efficiently
- Contributing to a positive team environment by supporting fellow associates
Why You'll Love This Role: You'll have the opportunity to work in a dynamic and motivating environment while being the friendly face of our brand. If you have a passion for beauty and customer service, this is the place for you to shine!
- High school diploma or equivalent required; experience in a customer service role preferred
- Strong interpersonal and communication skills
- Ability to multi-task in a fast-paced environment
- Detail-oriented with a focus on guest satisfaction
- Proficiency in computer systems and scheduling software
- Approachable, friendly, and enthusiastic attitude
- Able to work flexible hours, including evenings and weekends
- Discounted waxing services and retail products
- Competitive hourly wage plus performance bonuses. Average hourly rate of $16 - $21 per hour, based upon prior experience and personal sales performance.
- Employer-paid basic life and AD&D insurance
- Employer-subsidized health insurance and other supplemental insurance offers
- Paid Time-Off (increases with tenure)
- Employee referral and guest referral programs
About Us: European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok.
EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.
European Wax Center, Inc. (NASDAQ: EWCZ) is the largest and fastest-growing franchisor and operator of out-of-home body waxing services, with over 1,000 locations in the United States.
What sets us apart is our unique combination of philosophy, exceptional service, proprietary products, and a comfortable, consistent guest experience. Together, these elements have established EWC as the leader in the waxing services category.
We’re backed by a strong, well-established team supporting every function of the business — including marketing, technology, accounting, finance and more — all working together to empower our franchisees and elevate the brand.
Founded
2004
Company size
51-200 employees
Industry
Beauty and Personal Care
Org type
Public Company
Headquarters
Plano, Texas
European Wax Center, Inc. (NASDAQ: EWCZ) is the largest and fastest-growing franchisor and operator of out-of-home body waxing services, with over 1,000 locations in the United States.
What sets us apart is our unique combination of philosophy, exceptional service, proprietary products, and a comfortable, consistent guest experience. Together, these elements have established EWC as the leader in the waxing services category.
We’re backed by a strong, well-established team supporting every function of the business — including marketing, technology, accounting, finance and more — all working together to empower our franchisees and elevate the brand.
Founded
2004
Company size
51-200 employees
Industry
Beauty and Personal Care
Org type
Public Company
Headquarters
Plano, Texas