Sales Associate - Boutique - Part Time
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The Aubuchon Company
Heber Springs, AR, US
Summary
The Sales Associate is responsible for providing exceptional customer service, building relationships, and driving sales through personalized product recommendations. They also maintain the boutique's appearance, manage inventory, and process transactions using the POS system.
Job Description
The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!
Job Requirements
Are you passionate about providing exceptional customer service and helping customers find products they love? We are looking for a Boutique Sales Associate to join our team! This role is pivotal in delivering the Aubuchon difference—creating a welcoming shopping experience, building genuine customer relationships, providing personalized product recommendations, and helping drive sales. If you are outgoing, friendly, dependable, and enjoy working in a fast-paced, team-oriented environment, this could be the perfect opportunity for you!
- Provide exceptional customer service by warmly greeting customers, understanding their needs, building relationships, and creating a welcoming shopping experience.
- Provide personalized product recommendations, styling assistance, and guidance on product features, sizing, materials, care, and complementary items.
- Drive sales by actively engaging customers, upselling, promoting loyalty programs, special orders, events, trunk shows, and other promotions.
- Accurately process purchases, returns, and exchanges using the POS system.
- Maintain a clean, organized, and visually appealing sales floor, ensuring merchandise is stocked, steamed, tagged, and displayed according to boutique standards.
- Assist with receiving, unpacking, organizing, and maintaining inventory shipments, as well as resetting displays and completing opening and closing procedures.
- Stay knowledgeable about new arrivals, product features, brand stories, promotions, and product care to confidently assist customers.
- Support special events, promotional activities, and initiatives that enhance the customer experience and drive sales.
- Work collaboratively with the team to achieve daily and monthly sales goals and communicate customer feedback, inventory needs, and operational concerns to management.
- Maintain a professional appearance consistent with the boutique atmosphere and follow all company policies, including loss prevention, safety, and customer confidentiality.
- Use company systems and communication technology as required and report hazards or safety concerns to the Leader on Duty.
- Follow all company policies, safety regulations, and Aubuchon’s Core Values.
Work Experience
- High school diploma or equivalent preferred.
- Previous retail, boutique, or sales experience is a plus, but not required; extensive training is provided.
- Basic computer skills and the ability to learn and use POS and other retail systems.
- Strong interpersonal and communication skills with a friendly, customer-first approach.
- Outgoing, positive, and approachable demeanor.
- Strong organizational skills and attention to detail.
- Ability to build genuine customer relationships and provide personalized service.
- Ability to work effectively as part of a team and contribute to sales goals.
- Ability to learn product information, features, materials, care instructions, and promotions.
- Reliable and dependable with the flexibility to work weekends and adapt to business needs.
- Must be able to lift 50 lbs. or more.
- Ability to stand, walk, bend, twist, push, pull, and reach throughout shifts.
- Must be comfortable working in an animal-friendly environment (accommodations available upon request).
Benefits
- 401(k) with Match Program – Available Day 1
- PTO that increases with seniority!
- Wellness Program – Earn $300 annually
- Team Member Assistance Program and Fund
- Discounted Pet Insurance
- Tuition Reimbursement Program
- Training and Growth Opportunities
- Team Member Discounts at all locations
- Company Discount Program for Tickets, Electronics, Vacations, and more!
- Pay ranging from $11.00 to $15.00 per hour
The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.
Your neighborhood hardware store with just what you need, at prices you can afford, and the help you would expect from a friend. We'll Fix You Right Up!
Our goal is to position the Aubuchon Company as the highest performance chain of hardware stores in the world. If customers associate the Aubuchon brand with the absolute best service, then we can continue to grow by expanding our product offerings and accelerating our acquisition of new stores.
Founded by William E. Aubuchon in 1908, the Aubuchon Company is the oldest family owned and managed chain of hardware stores in America. We operate 100+ neighborhood hardware stores throughout the Northeast United States, Pennsylvania, Maryland and Virginia in addition to HardwareStore.com. As a private independent company, the Aubuchon Company supplies its stores and website with high quality, home repair products and services at competitive prices.
Founded
1908
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Westminster, MA
Your neighborhood hardware store with just what you need, at prices you can afford, and the help you would expect from a friend. We'll Fix You Right Up!
Our goal is to position the Aubuchon Company as the highest performance chain of hardware stores in the world. If customers associate the Aubuchon brand with the absolute best service, then we can continue to grow by expanding our product offerings and accelerating our acquisition of new stores.
Founded by William E. Aubuchon in 1908, the Aubuchon Company is the oldest family owned and managed chain of hardware stores in America. We operate 100+ neighborhood hardware stores throughout the Northeast United States, Pennsylvania, Maryland and Virginia in addition to HardwareStore.com. As a private independent company, the Aubuchon Company supplies its stores and website with high quality, home repair products and services at competitive prices.
Founded
1908
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Westminster, MA