Sales Associate

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Job Summary  

The NGA Convenience Store Cashier supports daily operations of the NGA West convenience store by providing excellent customer service, handling transactions, and maintaining inventory in compliance with NGA security protocols and ServiceSource standards. This position requires attention to detail, reliability, and the ability to work in a secure environment.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Operates cash register entering price, displaying cost of customer purchase and tax on monitor screen in compliance with the company policies.
• Makes change and issues receipts to customers for each purchase.
• Records amounts received and prepares end of the day report of transactions. Assists with restocking shelves and inventory counts. Reports low-stock items to Manager.
• Reads and records totals shown on cash register tape and verifies against cash on hand, recording any overages or shortages.
• Assists in maintaining a neat and clean appearance on sales floor. This includes, but is not limited to: collection of empty hangers, re-hanging clothing cast on racks or floors, clean out dressing room hourly, and other duties as designated by store manager

Additional Responsibilities

• Assists with changing floor displays as needed (generally a minimum of two times per week).
• Assists customers with questions or complaints.
• Answers the store phone in a timely, polite and professional manner.
• Perform other duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Basic math and computer skills for Point of Sale (POS) operations preferred.
• Ability to stand for extended periods and lift up to 25 lbs preferred..
• Ability to obtain and maintain a HSPD-12 government security clearance required.   

Knowledge, Skills, and Abilities

• Must be a well organized and self-directed individual who is a team player.
• Must possess good customer skills including but not limited to listening, speaking and professional and polite demeanor.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exist.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Must possess basic math skills in order to properly handle currency and make change.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Basic ability to operate a computer using Microsoft Office Software Basic ability to operate a cash register.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, or walk; reach with hands and arms; type; and talk or hear. The employee may occasionally lift or move products and supplies, up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is a Standard retail environment with moderate noise levels.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information