Sales Associate

Job DetailsJob Location: Thrift Shop Norfolk VA - Norfolk, VA 23517Salary Range: $14.80 - $14.80 HourlyPart-Time Thrift Store Associate

Hope House Foundation Thrift Store – Norfolk, VA

Looking for a part-time job with a purpose? Join the Hope House Foundation Thrift Store team! We are a nonprofit organization seeking a dependable, customer-focused team member who enjoys helping people, staying organized, and working in a fast-paced retail environment.

Please apply online through our careers page. Applications submitted in the store will not be accepted.

Schedule

Applicants must be available for all three shifts:

Wednesday: 3:00 PM – 6:00 PM
Friday: 12:00 PM – 6:00 PM
Saturday: 12:00 PM – 6:00 PM

What You'll Do

Customer & Donor Service

Welcome and assist customers and donors in a friendly and professional manner.
Help donors unload and process donated items.
Answer questions and provide excellent customer service.

Store Operations

Organize and prioritize daily tasks effectively.
Operate the cash register and process sales transactions.
Assist with donation pickups when needed.
Maintain a clean, organized, and appealing sales floor and merchandise displays.
Help ensure the security and proper handling of store merchandise.

Merchandise Processing

Sort, price, tag, and prepare donated items for sale.
Assist with organizing and disposing of non-sellable donations.
Support inventory flow and stock rotation.

Housekeeping & Maintenance

Perform routine cleaning and housekeeping duties.
Report maintenance or equipment concerns promptly.

Teamwork & Engagement

Attend quarterly team meetings.
Support the thrift store's mission, goals, and policies.
Contribute positively to the success of the team and Hope House Foundation.

Special Events

Assist with special projects, including support for the Hope House Foundation booth at the Stockley Gardens Arts Festival and other community events.

What We're Looking For

Excellent customer service and communication skills.
Reliable attendance and punctuality.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Ability to lift, move, and handle donated merchandise.
Positive attitude and willingness to help where needed.

Why Work With Us?

At Hope House Foundation, you'll be part of a mission-driven organization that supports adults with developmental disabilities while working alongside a dedicated, friendly, and supportive team. Every purchase and donation helps make a difference in our community.

Apply today and join a team that combines retail, community impact, and purpose-driven work!
QualificationsRequired Qualifications

Must be at least 18 years of age.
High school diploma or GED preferred.
Previous retail, customer service, cashier, or thrift store experience is a plus, but not required.
Ability to provide friendly and professional customer service to shoppers and donors.
Strong organizational skills and attention to detail.
Dependable, punctual, and able to work independently with minimal supervision.
Must be available to work all scheduled shifts:

Wednesday: 3:00 PM – 6:00 PM
Friday: 12:00 PM – 6:00 PM
Saturday: 12:00 PM – 6:00 PM

Ability to work as part of a team and contribute to a positive work environment.
Ability to safely lift, carry, and move donated merchandise (up to 40 pounds).
Ability to stand, walk, bend, reach, and perform physical tasks throughout the shift.
Comfortable operating a cash register and handling cash transactions accurately.