Sales Associate
Boost your chances before you apply.
European Wax Center- Kalamazoo
MI
Summary
The Sales Associate serves as the first point of contact for guests, welcoming them into the facility and managing the flow of guest traffic. They are responsible for providing excellent customer service while leveraging training to drive sales and advance leadership skills.
Job Description
As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin— making a lasting impact every day.
Benefits & Perks
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Medical, dental, and vision insurance
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401(k) program with employer match and investment advisor
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50% off waxing services
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Complimentary Eyebrow waxing services
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40% off all retail products
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Corporate discount with Skechers
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Corporate discount with Staples
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Paid vacation day gifts
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Pay advances
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Free financial literacy courses
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Birthday and anniversary gifts
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“Experts in Wax” Scholarship Program
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Career growth opportunities
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On-site paid training
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A fun, well-managed, and successful work environment
Additional Compensation:
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Bi-weekly bonus opportunities/ commissions
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Monthly Bonus opportunities
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Zayzoon gift cards
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Google Review bonus payouts
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Unlimited guest referral opportunities
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Unlimited employee referral opportunities
A Day in the Life:
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Manage the front desk and retail areas, including restocking, organization, and maintaining a clean and welcoming environment.
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Coordinate guest flow, greet guests as they arrive and leave, handle inquiries, and maintain the reservation system.
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Educate guests on services, Wax Pass benefits, products, and current promotions to help drive sales.
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Build genuine relationships with guests and help create a welcoming environment that keeps guests coming back.
What We’re Looking For:
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A passion for beauty, customer service, and building genuine guest relationships.
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A professional appearance and demeanor at all times.
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A positive, friendly, and upbeat personality.
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Sales experience is a plus—helping guests find the best products, services, and packages for their individual needs.
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Willingness to learn and become knowledgeable about EWC services, products, promotions, and Wax Pack benefits.
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Ability to work in a sales-based environment and meet individual and center performance goals.
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Experience using a Point-of-Sale system is a plus.
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Part-time or full-time availability and ability to work at least one weekend day.
By applying for this position, you are seeking employment opportunities with GCWAX,LLC & GCWAX2,LLC, an independent franchisee of the
European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers
European Wax Center, Inc. is the largest and fastest-growing franchisor and operator of out-of-home body waxing services, with over 1,000 locations in the United States.
What sets us apart is our unique combination of philosophy, exceptional service, proprietary products, and a comfortable, consistent guest experience. Together, these elements have established EWC as the leader in the waxing services category.
We’re backed by a strong, well-established team supporting every function of the business — including marketing, technology, accounting, finance and more — all working together to empower our franchisees and elevate the brand.
Founded
2004
Company size
51-200 employees
Industry
Personal Care Services
Org type
Public Company
Headquarters
Plano, Texas
European Wax Center, Inc. is the largest and fastest-growing franchisor and operator of out-of-home body waxing services, with over 1,000 locations in the United States.
What sets us apart is our unique combination of philosophy, exceptional service, proprietary products, and a comfortable, consistent guest experience. Together, these elements have established EWC as the leader in the waxing services category.
We’re backed by a strong, well-established team supporting every function of the business — including marketing, technology, accounting, finance and more — all working together to empower our franchisees and elevate the brand.
Founded
2004
Company size
51-200 employees
Industry
Personal Care Services
Org type
Public Company
Headquarters
Plano, Texas