Sales Associate
Boost your chances before you apply.
Hand & Stone Marco Region
OH
Summary
The Sales Associate is responsible for meeting membership sales goals, upselling services, and managing client appointments. They also serve as the primary point of contact for clients, ensuring excellent customer service and maintaining spa cleanliness.
Job Description
Job description
Are you looking for a dynamic work environment which compensates you on success? Then look no further because Hand and Stone wants to talk to you!!
We are in search of a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients.
You MUST have a POSITIVE ATTITUDE with excellent COMMUNICATION and SALES skills to join our team!
POSITION SUMMARY
- Meet membership sales goals
- Communicate sales promotions and service options with clients
- Schedule/Confirm appointments and balance the daily appointment book
- Greet and check-in/out clients before/after their appointment
- Learn about our products and services for effective, clear communication
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management
- Uphold store cleanliness standards in the entire spa
- Communicate the continually changing schedule and operational needs with coworkers
- Communicate with both massage therapists and estheticians to maximize the appointment book
- Computer data entry
POSITION REQUIREMENTS
- Sales experience with proven results; membership sales is a plus
- Capability to work flexible hours including nights, weekends and some holidays
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude; remain calm in fast pace environment
- Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
- A strong team player with the ability to work independently under minimal supervision
- Exceptional with organizing and prioritizing; attention to detail and multi-tasking
- Critical thinking skills, including customer conflict resolution
- Have reliable transportation to/from work
PREFERABLE QUALIFICATIONS
- Associate or Bachelor’s Degree
- 2+ years in sales
- Experience using Zenoti Spa computer software
- We offer hourly-rate pay with competitive commissions and bonuses. There is also the potential for position growth to a lead sales associate position.
To join our team, please submit a resume!
- Location: In-Person
- Job Types: Full-time, Part-time, Commission
- Pay: $ We offer generous compensation/commission for sales results on top of hourly wages earned. Bonus is also awarded several times a year for sales challenges as well as points which are awarded weekly and can be used towards product and or services!
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
Why join us?! See here: https://www.indeed.com/cmp/Hand-&-Stone-Massage-and-Facial-Spa/about
#H&SUASalesAssociate
