Room Service Server - Kahler Grand
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Kahler Hotels LLC
Rochester, MN, US
Summary
The server is responsible for taking guest room service orders, setting up and delivering meals, and bussing trays from guest rooms. They must also maintain food and beverage quality standards and ensure general area cleanliness.
Job Description
Overview
Part time shifts available. Provide exceptional in-room dining experience for our guests. This includes, presentation, table setup, and timely delivery/follow-up.
Responsibilities
- Taking guest room service orders over the phone.
- Set-up and delivery of room service orders to guests.
- Bussing trays from guest rooms/hallways.
- General area stocking and clean up.
- Break-down and set up for next shift.
- Maintain Kahler Grand standards of Food & Beverage quality and guest service.
- Other job related duties as assigned including cross training.
Qualifications
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
- Must have strong verbal and written communication skills.
- Must have strong customer service skills.
- Ability to multi-task.
- Comfortable with using the computer
EDUCATION AND EXPERIENCE REQUIRED:
- 6 months – 1 year prior serving experience preferred.
- Previous Food & Beverage experience preferred.
PHYSICAL DEMANDS:
Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
Physical Demands:
Description:
Frequency:
Comments:
Lifting
Occasionally
Up to 50 lbs.
Bending
Frequently
0
Twisting
Frequently
0
Push/Pull
Frequently Occasionally
Up to 50 lbs.
Sitting
Occasionally
0
Standing
Frequently
0
Walking
Frequently
0
Phone Use
Frequently
0
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Restaurant environment.
- Low to moderate noise is expected.
Compensation RangeThe compensation for this position is $15.80/hour plus gratuity.
What we offer:
- Competitive starting wages
- Health, Dental, Vision and other benefits available after 60 days
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants
Kahler Hospitality Group is a premier collection of five hotels and two restaurants located in Rochester, MN. Our portfolio includes the Towers at the Kahler Grand, along with the Kahler Grand Hotel, Kahler Inn and Suites, Rochester Marriott Mayo Clinic Area, and Residence Inn Mayo Clinic Area.
Our mission is to serve with all of our heart by delivering standout hospitality, exceptional dining, and thoughtful service that anticipates and fulfills every guest need.
Founded
1921
Company size
201-500 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Rochester, MN