Room Service Clerk

Position: Clerk              
Department:  Room Service

     Primary
Responsibilities:

• Answer telephones
• Take food orders from
guest
• Follow guidelines to run a proper room service register
• Organize
and prepare hang tags
• Able to put orders into the pos system
• To think
and react quickly on your own

Secondary Responsibilities:
• Assist
room service staff when needed and able.
• Assist room service managers when
needed and able

Normal Working Hours:
• Part-Time, Not to exceed 64hrs within a 2 week period. Will be no
set days off.
• Full Time - could be 30-40 hours a week.

The
selected candidate must be able to uphold the Greenbrier’s Vision as well as
demonstrate the 12 Greenbrier values of safety, honesty, excellence, respect,
empowerment, pride, teamwork, loyalty, commitment, cleanliness, responsibility
and fairness

Past Work Experience Requirements:

• Telephone communications preferred.
• Customer service
preferred

Educational Requirements:

• High School Diploma or G.E.D. preferred

Communication Skills Requirements:

• Excellent telephone etiquette
• Good inter-departmental
communication

Technical Requirements:
• Computer
skills
• POS knowledge preferred. 

Required Supervision:

• Report to Room Service management.

Other Requirements:
• People person,
positive attitude, adaptable to change
• Must be a team player, smile, able
to handle stressful situations.

*Requirements are subject to
change