Room Attendant-WB
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FORT PONTCHARTRAIN
PA
Summary
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive and efficient service. Duties include cleaning rooms, sanitizing bathrooms, replenishing supplies, and reporting maintenance issues to management.
Job Description
Job DetailsJob Location: Lake Harmony, PA 18624Education Level: High SchoolJob Category: Hospitality - HotelOverview:
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities:
Display excellent customer relation skills and proactively greet guests warmly.
Use wheeled carts to transport linens, towels, toilet items, and cleaning supplies.
Thoroughly clean guest rooms, make beds, and sanitize bathrooms. Dust and polish furniture and equipment.
Replenish guest room supplies like drinking glasses, writing materials, and bathroom essentials.
Vacuum and clean rugs, carpets, upholstered furniture, and draperies.
Dust and polish furniture and equipment. Shine metalwork fixtures and fittings.
Wash walls, ceilings, woodwork, windows, door panels, and sills.
Empty wastebaskets, clean ashtrays, and dispose of trash and waste appropriately.
Maintain well-stocked, clean, and organized storage areas and carts.
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Handle items for “Lost and Found” according to the standards.
Adhere to company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions to management; complete required safety training and certifications.
Perform any other duties as assigned.
Job Skills:
Ability to follow oral or written instructions accurately, often in a repetitive routine.
Consistent performance of repetitive tasks with precision.
Capability to lift, carry, or pull heavy objects using hands.
Service-oriented mindset—actively seeks ways to assist people.
Coordination skills—able to adjust actions in response to others’ actions.
QualificationsJob Requirements & Qualifications
Education: High School Diploma or equivalent preferred.
Experience: Experience in the hospitality industry or other relevant cleaning roles is advantageous.
Schedule: Flexibility to work 8-hour shifts, including days (7:00 am – 3:00 pm), evenings (3:00 pm – 11:00 pm), weekends, and holidays.
If you’re looking for a historic, yet modern downtown Detroit hotel, the Fort Pontchartrain a Wyndham Hotel puts you in the heart of the city.
Formerly Crowne Plaza® Detroit underwent a multi-million dollar renovation before reopening its doors in 2013. The property proudly operates 367 guest rooms and over 32,000 square feet of meeting and event space. Now is one of the leading hotels in the Downtown area very close to Huntington Place.
Whether business or leisure, a short stay or long, the staff at the Crowne Plaza® Detroit Downtown look forward to every opportunity to exceed guests' expectations and meet every need. Come discover the Detroit difference at the Crowne Plaza.
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Detroit, Michigan
If you’re looking for a historic, yet modern downtown Detroit hotel, the Fort Pontchartrain a Wyndham Hotel puts you in the heart of the city.
Formerly Crowne Plaza® Detroit underwent a multi-million dollar renovation before reopening its doors in 2013. The property proudly operates 367 guest rooms and over 32,000 square feet of meeting and event space. Now is one of the leading hotels in the Downtown area very close to Huntington Place.
Whether business or leisure, a short stay or long, the staff at the Crowne Plaza® Detroit Downtown look forward to every opportunity to exceed guests' expectations and meet every need. Come discover the Detroit difference at the Crowne Plaza.
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Detroit, Michigan