Room Attendant - Housekeeper
Boost your chances before you apply.
Courtyard Philadelphia Downtown
Philadelphia, PA, US
Summary
Clean and maintain guest rooms and public areas to meet established hotel standards. Ensure guest satisfaction through friendly interactions and timely room preparation.
Job Description
Overview
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Your Focus
- Greet guests upon interaction with a warm and friendly greeting.
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture, walls or equipment.
- Notify managers concerning the need for repairs in guest rooms.
- Process guest items left in rooms according to lost and found policy.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training.
- Understand and communicate in English.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
HHM Hotels is a trusted partner for sophisticated and institutional hotel owners, including both public and private entities, throughout the United States and Canada. With 30+ years of proven experience, we have earned a strong reputation for consistently delivering exceptional operational performance.
Our success is driven by an ownership mindset and the stability of our teams. We work closely with owners across a portfolio of 240 hotels and over $2 billion in managed revenues to create lasting value and drive superior results.
At HHM Hotels, we continuously emphasize developing our people, refining our processes, and leveraging proprietary data and business systems. This ensures every property we manage, from luxury and lifestyle to premium branded and independent hotels, reaches its full potential.
By combining deep industry expertise with a culture of accountability and innovation, we have positioned ourselves as a leading hotel management company in North America. We provide our partners with top-tier capabilities while offering our associates opportunities to grow and gain exciting career experiences in a supportive workplace.
Specialties: Hospitality, Hotel Management, Asset Management, Revenue Management, Real Estate Investment, Luxury & Lifestyle Hotels, Boutique Hotels, Resorts, Full-Service Hotels, Select-Service Hotels, Hotel Development, Hospitality Operations, Operational Excellence, Talent Development, Leadership Development, Strategic Partnerships, Business Travel, Lodging, Sustainability, Diversity & Inclusion (DEI)
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Philadelphia, Pennsylvania
HHM Hotels is a trusted partner for sophisticated and institutional hotel owners, including both public and private entities, throughout the United States and Canada. With 30+ years of proven experience, we have earned a strong reputation for consistently delivering exceptional operational performance.
Our success is driven by an ownership mindset and the stability of our teams. We work closely with owners across a portfolio of 240 hotels and over $2 billion in managed revenues to create lasting value and drive superior results.
At HHM Hotels, we continuously emphasize developing our people, refining our processes, and leveraging proprietary data and business systems. This ensures every property we manage, from luxury and lifestyle to premium branded and independent hotels, reaches its full potential.
By combining deep industry expertise with a culture of accountability and innovation, we have positioned ourselves as a leading hotel management company in North America. We provide our partners with top-tier capabilities while offering our associates opportunities to grow and gain exciting career experiences in a supportive workplace.
Specialties: Hospitality, Hotel Management, Asset Management, Revenue Management, Real Estate Investment, Luxury & Lifestyle Hotels, Boutique Hotels, Resorts, Full-Service Hotels, Select-Service Hotels, Hotel Development, Hospitality Operations, Operational Excellence, Talent Development, Leadership Development, Strategic Partnerships, Business Travel, Lodging, Sustainability, Diversity & Inclusion (DEI)
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Philadelphia, Pennsylvania