Room Attendant - Hotel Adeline Scottsdale
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Pyramid Global Hospitality
Scottsdale, AZ, US
Summary
The Room Attendant is responsible for cleaning and maintaining guest rooms to high quality standards, including dusting, vacuuming, and replenishing amenities. They must also report maintenance issues and missing items to the housekeeping office while ensuring all equipment is kept in a safe condition.
Job Description
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Hotel Adeline, a distinctive property in the Pyramid Global Hospitality portfolio. Located in the heart of Scottsdale, Arizona, our hotel features 213 stylish guest rooms and 8,000 sq ft of versatile meeting space, offering a perfect blend of modern sophistication and comfort. At Hotel Adeline, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by the vibrant energy of Scottsdale. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Hotel Adeline. Take the first step towards a rewarding career by applying today.
What you will have an opportunity to do:
Basic Function
We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with Hotel Adelines standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.
Essential Functions
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Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards.
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Calls Housekeeping Office to report any room deficiencies (light bulbs, broken items etc)
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Update daily assignment sheet with rooms completed and note robes missing.
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Report missing items such as: robes, cotton boxes, blotters to the office.
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Report items left behind by a guest to the office and bring items to manager or property designated individual
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Use proper materials and cleaning products designated by the housekeeping department.
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Maintain equipment in a clean and safe condition.
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Ensure Housekeeping closet on the floor is clean and tidy.
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Perform other duties and special daily tasks as assigned by Housekeeping Supervisor, Housekeeping Manager, and/or Execuitve Housekeeper.
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Communicate with Housekeeping Manager and Supervisor throughout shift to be aware of the work and rooms that need additional attention.
What are we looking for?
QUALIFICATIONS:
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Housekeeping experience desirable
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Neat, pleasant personality
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Time management skills
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Ability to work on feet for an extended period
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Ability to communicate effectively
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Ability to read room numbers, dates, and basic instructions.
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Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
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Lift, carry and position loads of at least 25lbs.
Compensation:
$
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$
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boston, MA
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boston, MA