Room Attendant - Casual Part Time
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Q - Center
IL
Summary
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing efficient and courteous service to all guests. Duties include cleaning rooms, replenishing supplies, removing trash, and reporting any maintenance issues to management.
Job Description
Q Center is looking for a Casual Part Time Room Attendant to join our team!
Job Summary
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. This position will also maintain complete knowledge of correct use of equipment.
The schedule for this position is generally 8am-4:30pn, varying days of the week and weekend.
Starting rate for this position is $18.00/hour
Benefits
- Paid time off
- 401(K) with employer match
- Employee Meals
Education & Experience
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical Requirements
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Fundamental Requirements
- Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
- Thoroughly clean all assigned guestrooms, according to standards; including high and low dusting, replacing linens, vacuuming, emptying wastebaskets, keeping the bathroom cleaned, wiping down mirrors and windows and replacing towels.
- Complete all pre-cleaning duties, including but not limited to, replenishing guest supplies, cleaning supplies and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed according to shift checklist.
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles, adhering to expirations and safety standards.
- Clean room with the door propped open and according to standards; if the guest requests service but cannot leave the room, dial 0 and request a supervisor or manager.
- Utilize the guest room phone to report room status.
- Maintain and update the manual guest room cleaning assignment document with room status.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately by dialing 0 or to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to standards.
- Ensure overall guest satisfaction.
The Q Center:
Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law Supplement Notice Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to [email protected] and provide the job title to which you are applying.
Your place for meetings far beyond the ordinary. Located just west of Chicago, Q Center, “The Midwest’s Largest Meeting and Events Center,” features 150,00 square feet of IACC-certified meeting space on 95 woodland acres. The secure, distraction-free environment offers plenty for meeting planners to maximize the potential of their corporate trainings, networking events, leadership retreats, and more.
From arrival to departure, this full-service conference venue is equipped to tend to the lodging, dining, and operational needs of your program. You’ll find all the essential amenities, including over 1,000 overnight accommodations, a variety of dining and refreshment break options, on-site AV equipment and support, and even in-house media production. Then, after a productive day of learning, your attendees can relax in Brick Oven Bistro, hangout at The Fox bar, make use of our 24/7 fitness center, or venture out to our athletic fields and the scenic Fox River Trail.
Visit our website and learn how we can help make your next meeting effortless!
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
St. Charles, Illinois
Your place for meetings far beyond the ordinary. Located just west of Chicago, Q Center, “The Midwest’s Largest Meeting and Events Center,” features 150,00 square feet of IACC-certified meeting space on 95 woodland acres. The secure, distraction-free environment offers plenty for meeting planners to maximize the potential of their corporate trainings, networking events, leadership retreats, and more.
From arrival to departure, this full-service conference venue is equipped to tend to the lodging, dining, and operational needs of your program. You’ll find all the essential amenities, including over 1,000 overnight accommodations, a variety of dining and refreshment break options, on-site AV equipment and support, and even in-house media production. Then, after a productive day of learning, your attendees can relax in Brick Oven Bistro, hangout at The Fox bar, make use of our 24/7 fitness center, or venture out to our athletic fields and the scenic Fox River Trail.
Visit our website and learn how we can help make your next meeting effortless!
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
St. Charles, Illinois