Room Attendant

Position: Room
Attendant

Department: Housekeeping

Primary Responsibilities :
•Perform Daily Maid Service at the standard detailed in the Standard
Operating Procedures  including the functions of:
•Change all linen
daily
•Clean bathroom
•Dust all wooden surfaces
•Clean and/or vacuum
all floors
•Replenish amenities
•Return guest room amenities, furniture
& furnishings to designated locations
•Tidy the guests’ personal
belongings (i.e. clothing, shoes, toiletries, etc.)

Secondary Responsibilities :
•Respond to varying special requests, including:
•Emergency clean up
•Providing additional requested amenities or furnishings
•Communicate
with guests regarding directions, providing descriptions of hotel amenities and
facilities

Normal Working Hours :
•Must be available Sunday – Saturday & all holidays

In order to be successful in this
position, the ideal candidate must meet the following criteria

Past Work Experience
Requirements :
•Housekeeping experience in hotel or professional
work environment preferred.
•One year consecutive work history showing
dependability& commitment to the job, OR
•If a candidate has no work
history within the past year, dependability and commitment can be demonstrated
through non-paid activity or involvement such as school, extracurricular
activities or volunteering.
•Satisfactory performance and attendance with 5
or less absences per year.

Educational Requirements :
•High School Diploma or G.E.D. required

Communication Skills
Requirements :
•Ability to effectively communicate with internal
& external customers.
•Ability to quickly solve and respond to
problems

Technical Requirements : 
•None

Required Supervision :
•Directions given by supervisor
•Ability to follow directions
•Must
work independently

Other Requirements :
•Must
be flexible 
•Must have a neat & clean appearance
•Must be able to
perform all phases of cleaning.
•Ability to handle pressure &
deadlines.
•Must be able to organize & plan tasks.
•Must be able to
work harmoniously with co-workers.
•Maid work is a very personal guest
service, must feel comfortable working around guests & their
belongings

The selected candidate must be able
to uphold the Greenbrier’s Vision, as well as demonstrate the 12 Greenbrier
Values of Safety, Honesty, Excellence, Respect, Empowerment, Pride, Teamwork,
Loyalty, Commitment, Cleanliness, Responsibility, and
Fairness.

*Requirements are subject to change