Room Attendant
Boost your chances before you apply.
Early Bird Night Owl
Durham, NC, US
Summary
The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms, and corridors to maintain property standards. They must also address guest requests, replenish supplies, and ensure the security and privacy of all guest rooms.
Job Description
POSITION TITLE: Room Attendant
REPORTS TO: Housekeeping Supervisor/Management
JOB TYPE: Full-time and Part-time
PAY: $13.50 - $15.00 per hour to Start (Based on Experience)
POSITION SUMMARY:
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping management team. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also be able to address guest requests and problems.
DUTIES AND RESPONSIBILITIES:
- Enters and prepares the room for cleaning.
- Makes bed.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans guest bathroom/bedroom/floor corridor.
- Responsible for replenishment of guest complimentary water.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
PRE REQUISITIES:
Must be eligible to work in the United States.
EXPERIENCE:
Previous hotel-related experience desired.
PHYSICAL ABILITY:
- Ability to be on your feet and alert for extended periods of time
- Ability to lift up to 25 lbs. as needed
- Continuous use of hands and arms
- Continuous bending, reaching, and twisting
- Maintains strong personal image and uniform standards
Note: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Our intention is simple: create great hotels that are rooted in their communities, built around a team passionate to serve, and blended with value and authenticity to create a sense of belonging felt by all those who visit us. Our hospitality is genuine and our desire is to welcome the world to our home.
We believe in accomplishing this through meaningful collaborations supporting and showcasing the community in which our hotels exist, extending gracious hospitality to all, designing intentional touch points throughout our properties, and incorporating value-centric amenities and services.
Our measurement of success is through the loyalty of our team members, guests, stakeholders, vendors, and partners resulting in a thriving business.
Company size
2-10 employees
Industry
Hospitality
Org type
Partnership
Headquarters
Durham, NC
Our intention is simple: create great hotels that are rooted in their communities, built around a team passionate to serve, and blended with value and authenticity to create a sense of belonging felt by all those who visit us. Our hospitality is genuine and our desire is to welcome the world to our home.
We believe in accomplishing this through meaningful collaborations supporting and showcasing the community in which our hotels exist, extending gracious hospitality to all, designing intentional touch points throughout our properties, and incorporating value-centric amenities and services.
Our measurement of success is through the loyalty of our team members, guests, stakeholders, vendors, and partners resulting in a thriving business.
Company size
2-10 employees
Industry
Hospitality
Org type
Partnership
Headquarters
Durham, NC
