Rooftop Cafe Attendant | Part-Time
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Omni Hotels & Resorts
San Antonio, TX, US
Summary
Provide efficient and friendly customer service by taking and delivering food and beverage orders at the pool and lobby bar. Maintain a clean service area and ensure guest satisfaction following the hotel's service guidelines.
Job Description
Mokara Hotel & Spa
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Pool Beverage Server
Overview:
To provide efficient friendly customer service at all times and to maintain a clean, top quality pool with food service.
Responsibilities:
- Properly set-up and maintain a clean efficient service area of the pool throughout the shift
- Perform our guest services by using the Moments of Service guidelines
- Responsible for ringing orders into Micros, and delivering orders to the pool area
- Deliver food orders from kitchen to pool area and return dishes to kitchen
- Continually check back with guests at the pool
- Keep all supplies stocked
- Clean, clear and reset service areas
- Protect the hotel from liability with regard to over serving guests
- Complete all duties as assigned by manager
- Assist bartender when needed
- Ensure tables are set up properly
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Attend all designated staff meetings and training sessions
- Familiarity with food and drink menus
- Adhere to cash handling standards
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications:
- Previous serving experience preferred
- Must be able to work a flexible schedule including weekends and holidays
- TABC and Food Handler certifications are required
- Candidates must be able to speak fluent English
- Must be comfortable working in a fast paced luxury hotel lobby bar environment as well as outdoors at hotel pool
- Must live within 50 miles of the hotel
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX