ROOF Barback - FT

Job DetailsJob Location: theWit Hotel - Chicago, IL 60601Salary Range: $12.96 - $12.96 HourlyRoof @ theWit

Perched above downtown Chicago, ROOF on theWit is one of the city’s premier rooftop destinations, offering elevated cocktails, dynamic entertainment, stunning skyline views, and exceptional hospitality. As part of theWit Chicago, a Hilton Hotel, our team is committed to creating unforgettable guest experiences through attentive service, energy, and teamwork.

We are seeking hospitality professionals who thrive in a fast-paced, high-energy environment and are passionate about delivering outstanding service with personality, professionalism, and style.

Position Overview

The Barback supports the bartending and beverage team by ensuring the bar is fully stocked, clean, organized, and ready for service. This position plays an essential role in providing an efficient and seamless guest experience at ROOF, a high-volume rooftop venue.

The ideal candidate is energetic, dependable, team-oriented, and comfortable working in a fast-paced environment while maintaining a professional appearance and positive attitude.

Essential Duties and Responsibilities

Support bartenders and beverage staff throughout service to ensure smooth and efficient bar operations.
Stock liquor, beer, wine, mixers, garnishes, glassware, ice, napkins, and other bar supplies.
Replenish bar inventory throughout the shift and communicate low-stock items to management.
Prepare and restock garnishes, juices, mixers, syrups, and other beverage ingredients as directed.
Maintain clean, organized, and fully stocked bar stations before, during, and after service.
Collect, wash, polish, and restock glassware as needed.
Clear and clean empty bottles, glassware, and other items from bar and service areas.
Assist bartenders with maintaining appropriate levels of ice and other supplies during busy periods.
Assist with receiving, organizing, and storing beverage deliveries.
Maintain proper rotation and storage of beverage products.
Keep refrigerators, coolers, storage areas, and bar equipment clean and organized.
Assist with opening and closing duties, including stocking, cleaning, and securing the bar area.
Support bartenders and servers during high-volume periods to ensure timely guest service.
Follow all company policies and procedures related to alcohol service, sanitation, safety, and responsible beverage service.
Maintain awareness of guests and immediately communicate any guest concerns or service issues to the appropriate manager.
Handle glassware, bottles, equipment, and other bar items safely.
Maintain a professional appearance and positive attitude consistent with ROOF's upscale environment.
Work cooperatively with bartenders, servers, hosts, security, culinary staff, and management.
Perform other duties as assigned.

Qualifications

Must have open availability to meet business needs.
Previous barback, restaurant, bar, hotel, or hospitality experience preferred.
Previous experience in a high-volume or upscale bar/restaurant environment is a plus.
Knowledge of basic bar operations and beverage service preferred.
Ability to work effectively in a fast-paced, high-energy environment.
Strong teamwork and communication skills.
Ability to anticipate the needs of bartenders and the beverage team.
Strong attention to cleanliness, organization, and detail.
Ability to prioritize tasks and remain composed during periods of high volume.
Must be dependable and punctual.
Must be at least 21 years of age or meet applicable legal requirements for the position.
Must be able to obtain and maintain any required food handler, alcohol service, or other applicable certifications.

Physical Requirements

Ability to stand and walk for extended periods.
Ability to lift and carry cases of beverages, ice, glassware, and other supplies.
Ability to push and pull carts and equipment.
Ability to bend, stoop, reach, and move frequently throughout the work area.
Ability to work in a rooftop environment and tolerate varying temperatures and weather conditions as applicable.
Ability to safely handle glassware, bottles, and bar equipment.

Work Environment

This position works primarily in a high-volume rooftop bar and entertainment environment. The Barback may work in crowded, loud, fast-paced conditions and may be exposed to outdoor temperatures, weather, wet floors, and frequent movement throughout the venue.

Compensation:

$12.96 per hour

Benefits:

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:

Medical Plans: Choice of three plans to meet your healthcare needs.
Dental Plans: Two options for dental coverage.
Vision Insurance: Coverage for routine eye care and eyewear.
Paid Time Off (PTO): To support work-life balance.
Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
401(k) Retirement Plan: Plan for your future with employer contributions.
Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
Commuter Benefits: Save on transit and parking expenses.
Pet Insurance: Options to support your furry family members.
Hilton travel discounts and employee room rates worldwide
Career growth and training opportunities
Access to wellness programs and employee appreciation events

Please note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.

E-Verify Participation:

theWit Hotel participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all newly hired employees.

Equal Employment Opportunity:

theWit Hotel and ROOF on theWit are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.
Qualifications