Rock & Brews Server (PT)
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Potawatomi Casino | Hotel
Milwaukee, WI, US
Summary
The server is responsible for taking and serving food and beverage orders while ensuring a high-quality guest experience. They must also maintain a clean, safe environment and monitor responsible alcohol service according to venue standards.
Job Description
Starting at $7.25 per hour plus tips | Requires flexibility to work various shifts.
In our fast-paced Rock & Brews venue, exceptional service is the heartbeat of what we do. As a Server, you’ll set the tone with a warm welcome, work in perfect rhythm with your team, and help ensure every guest leaves feeling like a rock star. This role is ideal for someone passionate about hospitality, teamwork, and maintaining high energy.
Below are some of the responsibilities as a Potawatomi Casino Hotel Rock & Brews Server:
- Take and serve food and beverage orders accurately.
- Assess, anticipate, and attend to guest needs or concerns.
- Use point-of-sale (POS) system to accurately process payments and dispense correct change.
- Monitor responsible alcohol service to guests.
- Maintain a clean, well-stocked, and safe working environment.
- Maintain complete knowledge of the venue and the casino.
- Work in other venues as assigned, based on business needs.
What you will love about us: Flexible work schedule
- Paid time off
- 401(k) retirement plan with company match
- Free onsite health clinic
- Free GED Program
- Team Member referral bonus program
- Affordable breakfast, lunch and dinner meal options in our employee dining room
- Free uniforms with in-house laundry service
- Discounted bus pass
- Free off-street parking
- Free or discounted tickets to area attractions, festivals, and events
- Paid training and advancement opportunities
- Team member appreciation events
- And more!
What you need:
- Excellent communication, hospitality, interpersonal and math skills.
- Attentiveness and patience for guests.
- The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days.
- The ability to work irregular hours, extended shifts, weekends, and holidays
Even better if you have one or more of the following:
- A high school diploma or equivalent and 6 months of related experience.
- Experience with point-of-sale (POS) systems
At Potawatomi Casino Hotel, we create opportunities. From employing nearly 2,000 people—making it one of the top-25 employers in Milwaukee—to helping our community through diverse charitable programs, we strive to positively impact not only the places in which we live, but also the futures of our valued team members.
Founded
1991
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Milwaukee, Wisconsin
At Potawatomi Casino Hotel, we create opportunities. From employing nearly 2,000 people—making it one of the top-25 employers in Milwaukee—to helping our community through diverse charitable programs, we strive to positively impact not only the places in which we live, but also the futures of our valued team members.
Founded
1991
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Milwaukee, Wisconsin