RN Utilization Management - Off Shift
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Arkansas Blue Cross Blue Shield
AR
Summary
The RN Utilization Management Nurse performs clinical reviews of prior approvals, medical necessity, and benefit inquiries to ensure appropriate and cost-effective care. This role manages incoming and outbound calls and documentation while adhering to clinical guidelines and regulatory standards during both regular and weekend shifts.
Job Description
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Job Summary
The RN Utilization Management Nurse performs clinical review of prior approvals, network exceptions, benefit inquiries, inpatient medical/surgical admissions and outpatient procedures for providers, and all other contracted lines of business. This role assesses and evaluates the efficiency and appropriateness of services for medical necessity through interpretation and review with evidenced-based criteria, clinical guidelines, corporate guidelines and policies and mandates and standards. Incumbent also facilitates and promotes appropriate care and quality toward cost effective and cost containment measures based on evidence. This role is responsible for providing utilization management services over the weekend, outside of normal business week hours.
Requirements
EDUCATION
Bachelor's degree in Nursing preferred.
LICENSING/CERTIFICATION
Registered Nurse (RN) with current active state license in good standing in the state(s) where job duties are performed required.
EXPERIENCE
Minimum four (4) years' clinical practice nursing experience consisting of some experience in each of the following areas: medical-surgical nursing, surgical nursing, intensive care or critical care nursing.
Experience in utilization management and/or medical review required.
Note: Employees meeting these qualifications and accepting this role with this schedule will be provided a $ 5,000 premium added to their base salary.
ESSENTIAL SKILLS & ABILITIES
Oral & Written Communication
Attention to Detail
Proficiency using basic computer skills in Microsoft Office such as Word, Excel, and Outlook, including the ability to navigate multiple
systems and keyboarding.
Ability to prioritize and make sound nursing judgments through critical thinking.
Ability to build collaborative relationships.
Skills
• Active Listening
• Analytical Decision Making
• Critical Thinking
• Data Analysis
• Educational Development
• Interpersonal Relationship Management
• Microsoft Outlook
• Microsoft SharePoint
• Microsoft Word
• Oral Communications
• Problem Sensitivity
• Sound Judgment
• Team Development
• Time Management
• Written Communication
Responsibilities
• Collaborates with healthcare providers and internal staff to promote quality of care, cost effectiveness, accessibility and appropriateness of service levels.
• Conducts and monitors clinical review cases to ensure medical necessity of inpatient and outpatient services, diagnostic procedures, out-ofnetwork
services, and surgery; documenting all relevant and specific information; and screens, prioritizes and organizes determination requests according to mandates and standards.
• Practices nursing within the scope of licensure and adheres to policies, procedures, regulations, URAC standards and individual state
regulations; making decisions based on facts and evidence to ensure compliance, appropriate level of care, and patient safety.
• Promotes appropriate care and quality toward cost effective and cost containment measures based on evidence.
• Provides primary utilization management review and communication for both scheduled workdays during the regular workweek AND scheduled weekend period.
• Remains current with up-to-date medical and surgical procedures, products, healthcare services and drugs, general trends in health care
delivery; and enterprise procedures, policies and contracts.
• Works incoming and outbound calls and/or queues from multiple sources within mandated requirements proactively and effectively.
Certifications
Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment Type
Regular
ADA Requirements
2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.
Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here, work here and raise our families here – we are dedicated to Arkansas and to you.
We work hard to improve the health, financial security and peace of mind to the members and communities we serve.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.
Founded
1948
Company size
1,001-5,000 employees
Industry
Insurance
Org type
Nonprofit
Headquarters
Little Rock, AR
Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here, work here and raise our families here – we are dedicated to Arkansas and to you.
We work hard to improve the health, financial security and peace of mind to the members and communities we serve.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.
Founded
1948
Company size
1,001-5,000 employees
Industry
Insurance
Org type
Nonprofit
Headquarters
Little Rock, AR